based on 8356 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service, personnel
Very nice facility. The nurses were very sweet and the staff was great.
BS&W Frisco provided exceptional care.
Fast & efficient
Paperwork had no test results or statements about what the results were. The only thing I can give my doctor is some pages with my name and address. No diagnosis of what they found.
No blood test results and a urine sample never tested. The nurses just came on duty as I was about to leave at 7:00. However, the nurses that had worked all day were much nicer and did not give me the idea that I was bothering them.
Classrooms with 40 kids all day but teachers started ll have to be pleasant and understanding.
I felt taken care of.
Efficient and fast service.
Upon arrival, I discovered I was the only one in the waiting area. I was seen promptly. My issue was addressed, I had one test, and was on my way. Everyone from the receptionist to Dr. Adibe, Jessica, and the male nurse--Mark, if I remember correctly, were all so patient and kind.
Excellent service with no wait time.
Nice, caring, competent professionals.
Everyone was friendly and surgery was on time.
Very good.
Courteous…thorough…
Staff was excellent and friendly.
Very nice an provide great service.
Paul the house supervisor got annoyed because I returned 2 days after being seing.i am a nurse myself is sad to see this kind of treatment to patients .Dr Brookman couldn't hide his face expression likey illness was a joke very sad I think he shy work at a prison ,the last place people want to be is at ER .I have PPO insurance I am sure they ll charge lot for my visit.ONLY doctor that made a difference was doctor James very caring human he makes that place look better on my first visit
5 stars in all area.
Great service … everyone was super attentive even that it was late. Doc Micheal was great and ease my stress
Great facility, great team & excellent service
There’s no waiting in the ER
Had great care from every staff member!!!
Very efficient check in process. Every staff member I interacted with was nice and knowledgeable.
Hospitality
Everyone was helpful and friendly.
Attentive and supportive staff that cares about the needs of the patients.
It was good.
Quickly brought back for treatment. Everyone explained things clearly and offered the opportunity for questions.
All services are to its best
It was the most pleasant time you could have for your surgery
Everyone was extremely nice, responsive and professional. The check in was efficient. The nurses and doctors were attentive and thorough and explained the process and answered any questions my spouse and I had to make us very comfortable. I would recommend this hospital.
Everyone is so kind and ready to make my experience as good as it can be.