Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8353 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional and personal!
Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staff upon registering.
Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very professional.
Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

was a great place every one was friendly
Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was professional and I was in and out

Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional, courteous, and prompt. I will definately recommend the Baylor Frisco to anyone.
Report a concern   December 17, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

My EKG came back abnormal. They never told me anything and sent me back home. I had same issue next night.
Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone there was so kind. All my concerns were listened to. Things are well explained to me. And they took very good care of me.
Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast and very personable

Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was a very good experience. On time with minimal waiting. Everyone was kind and helpful.

Report a concern   December 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and facility are exceptional.
Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

all went well. Thank you.

Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Competency

Report a concern   December 16, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly
Report a concern   December 16, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Rude
Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

It was great. We were seen quickly. Everyone was wonderful.
Report a concern   December 16, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

I would recommend offering eye protection during colonoscopy procedures.
I woke up with an abrasion on my cornea.
Apparently my left eye must have been open and rubbed against a sheet or blanket during the procedure at some point. My optometrist mentioned another patient had the same experience last month.

Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The facility has a very comfortable environment. The furniture is lovely and comfortable. The reception staff, nurses and doctors are all amazing. I wouldn’t want to be treated by any other hospital.

Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Overall everything was affeciate

Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff and on top everything I needed

Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Convenience
Report a concern   December 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Dedicated and efficient staff and services.
Report a concern   December 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every person of the staff is amazing. The hospital is so clean and the nurses are really responsive.
Report a concern   December 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Easy to schedule. Easy intake process. Nice facility. Dr. Banker, nurses, and staff are great.
Report a concern   December 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff
Report a concern   December 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your hospital is extremely clean and very friendly! From the moment you check in at the front desk anti the time you are discharged everyone is so nice. I hope this hospital stays as nice and neat as it is for a very long time!!
Report a concern   December 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional, courteous, friendly, they take time with you not pressure at all.
Report a concern   December 15, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All services

Report a concern   December 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Not crowded

Report a concern   December 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great experience at Baylor Scott & White Frisco! It looked and felt more like a resort than a hospital. Everything was extremely well organized and efficient. I can’t say that I enjoyed my visit but the team made this procedure as pleasant as it could have possibly been.


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