based on 8964 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nearby, convenient, services were great
Excellent experience. Well organized
Short wait time. Front desk courteous. Convient parking.
I cannot explain how thankful we are for the amazing nurses and doctors who took care of our family! Every single nurse and doctor who we worked with were true angels on earth! Thank you so much for taking such good care of me from labor and delivery to PP. thank you even more for taking such amazing care of our baby boy to the NICU team! We are forever thankful!
After my carpel tunnel surgery, my hand feels 100% better. The doctors, nurses were kind
and showed they liked their job, they took good care of me. They all had smiles on their faces
which made me relaxed. I would recommend Frisco Baylor.
Everything was perfect! The attention from all the staff was the best, the way each person has experience in their own area and they demonstrated it with professionalism, the way my baby was attended and taken care by the nurses was above and beyond, the support from the lactation team is invaluable, I couldn't be happier with their guidance and support. The nurses that attended me each moment I needed it with an excellente attitude. The food was excellent. Thank you!!
I loved the services. They have taken care of me well.
Efficient and friendly!
Timely, efficient, expertise, friendly
The smile in the face of all stuff nurse and Doctor Who treat me they give me the feeling that I will be OK soon
Dr. Dryden, nurse Diane & Catherine Dang were GREAT!!! Timely, attentive & professional in every way…
When I went to the emergency room on Saturday the doctor gave me two names I got in touch with them one of them I got to see Monday morning and they actually are helping my eyes very much I thank him from the bottom of my heart for finding me a doctor that would actually help me most of them won't
Nice!
We had a wonderful experience at Baylor! The nurses were all fantastic! They were helpful, kind and very accommodating. My husband and I were treated with the utmost care from the moment we were admitted.
Nice facility with friendly efficient staff!
Fast friendly, observant to your medical needs and care is great. I really appreciate these guys. They did a great job at helping and rescue me and my health problem. God bless him.
Great staff
The most friendly and efficient hospital staff I’ve ever encountered. I haven’t needed emergency medical staff very many times in my life, but this staff was fantastic. The facility was great as well.
everything
My favorite hospital. Everyone there, from the desk, to the nurses and doctors are the friendliest and the most professional. Also the cafeteria is great and the free coffee is the best. Also, there is always a place to park. We love that hospital.
Quick and easy.
Everyone was very nice and super efficient.
Very good and humble service
Friendly, efficient, prompt and very neat and clean.
Absolutely everything! From the moment we stepped into the building to the moment we stepped out, everyone was helpful, friendly, and supportive. And very informative!
Staff was very professional and caring. Hospital was clean!!!!
All services was very nice
The front desk check in staff were organized, friendly, and efficient!
The pre-op nurse, Rebecca, was exceptionally professional and eased my worries and concerns. Thank you so much Rebecca. You made such a positive impact.
The post-op nurse, Delaney, was friendly and thorough in my discharge planning and instructions.
Friendly, convenient

People were friendly.