based on 8353 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service. Clean and not crowded. Excellent Care.
I was in there on Tuesday this week. I’m still having a bad cough. I’m still taking all the meds. Should i come back in to be checked?
easy to get in and see a health care person
Clean, friendly, efficientl and well-staffed.
Speedy easy check in. Quality work.
They take good care of me and tell me what's wrong and move me to another facility if they have to but most of the time they can take care of my problem and I don't have to sit there and wait for hours before I can see a doctor
Everyone was so nice and very attentive. I felt safe.
I had an incredible experience giving birth at Baylor Frisco, and am so thankful to the dedicated team of nurses, doctors, and staff who made everything so positive and special.
A big shoutout to Kate H and Ali H in Labor & Delivery - I am so grateful for their encouragement, positivity and dedication. They are both truly angels who made my labor and delivery experience nothing but positive, comfortable, stress-free and special. Thank you for all that they did throughout the entire birth process. No words can express how thankful I am and how incredible they were to my husband and me.
Another thank you to Maddie and Stacy, our son's nurses, who helped us and our son in postpartum. They were both so kind, patient, and caring, and went above and beyond to help my husband and me and make sure our son was well taken care of.
Lastly, a big thank you to Dr. Holt, who has made my entire pregnancy and birth so positive and stress-free. My labor and recovery has been quick, easy, and so much more positive than I could have imagined.
Overall, I have nothing but wonderful things to say about my experience, and it's all because of the incredible staff who helped us throughout our Labor, Delivery, and Postpartum care. THANK YOU to the Baylor Frisco team.
I was there for my c section and the staff there took care of me like a princess. I would definitely recommend Baylor and Scott-Frisco to everyone 😇
Every employee and provider were so pleasant
Fast and very easy to understand what was done and what the instructions were to get better. I will definitely be back if sick again!
Professional, efficient and quick service
A help in just one call away
Excellent hospitality, very caring staff
Very professional, caring and kind .
Prompt, professional, and friendly
It is very fast not a lot of ppl and the staff is kind
Everything
Everyone is so professional and comforting. Very patient and friendly.
All medical employees are very helpful.
Staff are professional, friendly and do their jobs very well.
Very efficient process. Staff was very good. I liked having the coffee machine in the lobby, and the good voucher for me (the support person) was a nice touch.
Great staff and facility
organized and well run
Friendly, considerate, and professional patient care.
Friendly staff
Prompt response to my calls ,
On time prescription dispense, all staff friendliness and care.
Professional, as comfortable as they can make it. Everyone listened carefully to my questions and concerns.
Very nice facilities and staff.
The entire staff was so nice and they really set the tone to set you at ease and calm in what for most everyone is very stressful.
Dr Aras rude and his diagnosis was incorrect even after I told him the problem.