based on 1635 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
extremely clean facility and appeared to be relatively new as well
Front desk service is excellent. In side surgery staff are knowledgeable and helpful. Dr. Sheetal Last name removed and Dr. London are very good and nice with us.
My doctors
Professional, friendly, knowledgeable.
Service was awesome and so were the staff.
Great nursing and ancillary staff!
Great staff and great overall experience.
Friendly, courteous and compassionate care
Not long waits to be treated by friendly and competent
PAs, doctors, etc. Good explanation about the treatment. The visit was a good experience which makes a person feel better.
All of the staff was wonderful! So sweet and caring, they really made my experience one to remember.
Good customer service
Once again, my experience with Baylor Frisco was amazing! Have come to expect nothing less from this facility.
Jill in Pre-Op was so efficient and helped keep me calm and assured with her cheerful positive manner.
Katy and Inge were both great!! Thanks for the help.
Cal R in Post-Op took great care of me and made sure I was comfortable.
Anytime my husband and I have a choice for a procedure, we will choose Baylor Frisco every time. We have come to know that they are consistent with their care and it is always a caring experience. Thanks for providing such great service.
Friendly and prompt service!
Staff rendered very good service , from check in to check out .Doctors and Nurses were awesome
Great staff and follow up phone calls to check on me
Staff was wonderful, especially the nurses.
Excellent, friendly people who made me feel welcome and cared for, from each service provider! Facility seemed more like a fine hotel.
Impeachable hospitality and loving and tender care.
Excellent customer service and follow up.
Very professional and efficient. All the professionals listened with care.
Professional stagf
The services and staff were outstanding.
Beau was a very attentive and caring nurse. The staff is always great!
Su servicio es excelente. Rápida atendenci.
Very efficient, well done, great care, great people. I would suggest locking in a post op when you check in though
Great service!
Great service from front desk to the actual procedure. Very professional service
Great availability!
Very easy and fast. Compassionate care.
I love the atmosphere especially for a hospital. Nobody likes going to hospitals but the atmosphere there is very relaxing. The staff are friendly and very professional. I would highly recommend this hospital. In fact i chose this hospital to have my procedure done because of how impressed I was with it when my wife had a procedure done there.