Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8356 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and knowledgeable.

Report a concern   November 10, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly along with being very efficient! Everything went very smoothly and the staff was excellent!! 😁

Report a concern   November 10, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Dr. Arai was kind and thorough. I felt very well taken care of by the entire staff.

Report a concern   November 10, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Level f care.

Report a concern   November 10, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional and orgaizned

Report a concern   November 10, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

I was about the only patient and wait time was terrible. Nurses, admin and tech were great. Dr. was cocky.

Report a concern   November 10, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The service and staff was very very good, They made me feel at ease. Patty from Radiology and Jillian J. and Kat from the ER was awesome. Thanks

Report a concern   November 10, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly team experiences with your staff throughout all facets of our interactions with the Frisco facility! Very professional. People seem to really enjoy their job and take pride in the experience they provide.

Report a concern   November 9, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional and organized.

Report a concern   November 9, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick and seemed very through. I was knocking on the door of extreme sickness, feeling better but not well yet

Report a concern   November 9, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone I came in contact with was kind, competent, listened to me, did their job to perfection. I felt confident I was in good hands. Thank you Michelle, Jean, Summer, the anesthesia doc and my surgeon Dr Hansen.

Report a concern   November 9, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Services was great and was treated with respect

Report a concern   November 9, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses were amazing, whole process was fantastic

Report a concern   November 9, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was very good. Staff were very supportive and genuinely cared about my well being. Hospital facilities were outstanding.

Report a concern   November 9, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Kind, friendly, helpful, very efficient and very quick. I was in an out before I realized it. Great service. I recommend it to everyone who is in need of medical services to come to this medical facility. Thank you guys great job.

Report a concern   November 9, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The care at this hospital is amazing. It starts with the front desk and continues to the surgical ward with all the nurses, doctors! I have had 3 surgeries here and I will continue to have them at Baylor Frisco. Your care takes the anxiety out of surgery thank you!

Report a concern   November 8, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Attentive, patient, and kind staff. Well organized and clean facilities. Good communication.

Report a concern   November 8, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very personable and efficient.

Report a concern   November 8, 2023 — Rated 6 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

the reception and the nursing staff were very attentive and caring. on the other hand, the Doctor was quite dismissive and inconsiderate.

Report a concern   November 7, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is friendly

Report a concern   November 7, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Efficient service by skilled medical professionals and staff

Report a concern   November 7, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Your attentiveness, and kindness and keeping me up to date on what was going on during my visit.

Report a concern   November 7, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Both the labor and delivery nurses and the nursery nurses were absolutely amazing to my family and I! We couldn’t thank y’all enough for making this labor so stress free!

Report a concern   November 7, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, professional, clean

Report a concern   November 6, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

kind, clean, effective

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great Service and Care!

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and so caring.👍🏻

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

:Friendly staff, professional and efficient. Great experience!!

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Admittance was quick. Felt Doctor and RN were careful to provide support and infusion for my infection.

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and clean


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