Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4374 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 6, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

First time coming and I was seen quickly. Multiple staff helped evaluate and inform me. Hopefully I won't have to come back, but if so, I'll definitely come to this location.

Report a concern   August 6, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

I wasn’t helped. Because it wasn’t happening at that moment my situation wasn’t important. I waited a long time just to get a nose clamp and no real look into my situation. I actually ended up going back to the emergency room at a different hospital the week after because it didn’t help and was bleeding worse. So don’t write a situation off just because it seems small to you or not happening to your patients right now.

Report a concern   August 5, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All of the medical professionals and staff were very friendly and helpful. They provided relevant instructions on what to do, where to be, and what to expect. Just simply, excellent service!

Report a concern   August 5, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The facility was clean and welcoming. ALL of the staff personnel were REALLY nice and kind. It made the procedure a lot less intimidating.

Report a concern   August 5, 2024 — Rated 2 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

When I went to them on Sunday morning they didn’t even check me or run any test to see why I was throwing up blood and it was coming out my nose all they did was give me saltine crackers and sented me house a hr later

Report a concern   August 5, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional, on time, and friendly

Report a concern   August 5, 2024 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Docto

Report a concern   August 5, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The whole experience was great, front desk was very professional and friendly. Labor and delivery nurse Diane and the anesthesiologist were great, they were helpful with every step keeping me calm. Postpartum nurses and the baby nurses were great, specially Lesley, she had a great attitude and was very friendly.

Report a concern   August 4, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Just say use the "Hospital" entrance to come to the right place.

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Th they’re kindness

Report a concern   August 4, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

If hospital would like to move a procedure up in time, be sure to explain when procedure would take place. If arrival time is moved up, but procedure still remains same time, explain it. Crests a long wait time..

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great hospital, courteous staff and efficient surgical process. I was very impressed. Everyone was great. From checkin to checkout every person was friendly, knowledgeable, and gave me first class service.

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff, the Accommodations, the meals all wonderful

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice and helpful

Report a concern   August 4, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

I had a great experience

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Short wait time, excellent care, professional and friendly staff.

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very kind!

Report a concern   August 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was so smooth and everyone was friendly. Never felt like I was waiting to wait/didn't have easy access to someone available to help with anything I needed.

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient
Competent
Kind staff
Comforting setting

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every time I have visited this hospital I have been treated very nicely and with concern.

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We really liked a lot. It was a great experience.

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone…very nice professional. Great

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was kind and did a great job helping me and keeping my nerves down before my first surgery

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very welcoming hospital. Staff were really friendly.

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional staff that was very efficient and friendly

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Caring and professional People

Report a concern   August 3, 2024 — Rated 1 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Maybe not be judgemental and unprofessional.

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kind and caring.
Very respectful
Always a smile
Fabulous Nurses!!!

Report a concern   August 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Service was fast and attentive.


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