based on 8323 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, cleanliness, friendly staff, amenities
The service was terrific and staff accomodating.
Dr Burleson and his entire team are A++. Tanner in nursing pre-op is outstanding and deserves a special callout. Thank you to the entire team.
Everyone was great.
Physician, nurse and support staff were professional and friendly. I had a great experience. I was seen quickly and all services were provided in a short period of time. I’m very pleased with this visit. Thank you!
Excellent
The staff was very welcoming when I entered the building . The check in process was efficient.
The building is very nice.
All the nursing staff was friendly and professional.
I received very excellent care from the ER doctor, nurses, and staff. I will definitely recommend this hospital to others.
Everything was great
Staff, cleanliness, openness of the facility.
The nurses they were so compassionate they could see I was scared and uneasy.
One of the nurses hug me.
My family and boyfriend loved the staff.
Thank you!
Friendly knowledgeable staff. Not a lot of time sitting around idly. Care and attention given to responsible other person required to be with the patient.
Nice modern facility which is patient and patient's family-friendly.
Friendly and competent staff. Conveniently located.
Compassionate and caring staff who make the patient feel safe, secure, and welcomed while getting the best of care and treatment.
Professional and friendly
Fantastic service! We feel so cared for! Thank you
Friendly professional staff
very professional and courteous.
I have had 3 procedures over the past 14 years at Baylor Frisco. It is my favorite hospital and you can feel the concierge services that the hospital brings to make you feel like you are in a hotel setting.
The best thing is you can see a DR as soon as possible when you need it the most.
The Labor and Delivery, Postpartum and nursery teams are amazing! They were all beyond knowledgeable, helpful and so kind!!!
Very clean and comfortable. Friendly staff. Nurse who started my iv very skilled.
It was a pleasant experience from beginning to end. The people were professional and personable.
Friendly and clean
Everyone I met at BS&W were professional and helpful, respectful and kind. If you have to go to a hospital I recommend Baylor Scott & White Frisco.
Staff is very helpful and always checking if I need anything.
Love the ambiance and hospitality.
The people-your staff made the entire event smooth. I arrived, was quickly assessed. Tests were given and a diagnosis reached. I left with a clear plan and ease of mind. Thank you
It’s good, very much satisfied. Thanks.
The staff is courteous. This is at all times. Very organized; from registration, to wheel chair assistance to your car. This hospital sets the bar for all hospitals.
attentive nurses, lactation consultants and nursery nurses were instructive and encouraging for a first time mom. and the victory dinner was yummy.