based on 8964 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything from start to finish is very well planned and orchestrated. The patients are treated almost like family. Great team!
The staff was very friendly and helpful, from the main reception desk to the imaging check in desk to the nurses attending me throughout my stay. There is a reason that I only gave my stay a 9 --- not a 10 --- if there is another section to complete.
Dr Kellen and his surgical staff was awesome. Great bedside manner and knew what to say to make people feel comfortable because having any procedure abs getting put ti sleep makes people nervous. Greatful for everyone at Baylor
Everyone was extremely polite and professional.
Amy, Dr. Scott, Dr, Tham, and Olga were all very calming and reassuring. Thank you for your knowledge and expertise and keeping me well.
Beau the nurse was unnecessarily rough. He stabbed me in my mouth when check my temp and kept pushing it in. He was incorrect about my gfr levels and those values are something a needed should be knowledgeable of. When reminding my iv, he didn't give a warning or ANYTHING when Anthony off the adhesive and left marks and bruises all over my arm. All he said was, "yeah this is the worst part!" Very bad bedside manner. The other nurse had the IV hub pressed all the way to my skin and didn't pull it back any to avoid bruising me. They were extremely rough. Dr admire was good. Doing think I'll be back if I can avoid it
It was fantastic service
Friendly, competent & efficient staff>
Didn't treat the issue I came in for.
Staff and facilities
all of the medical staff involved came by to introduce themselves and everyone was very friendly. Made me feel very comfortable and at ease for my procedure.
Everyone was kind, knowledgeable, informative, and helpful
Nursing care
I received great care. Staff was very professional, informative, caring and helpful. Highly recommend!
ER Dr was dismissive of my concerns
Service was effective and resolved my issue with great care and compassion.
Matthew was helping out great.
Everyone was amazing! From the check in process to every single nurse and pediatrician, the food. It was THE best birth experience I could have ever had. I wish I could call everyone out and give them kudos, but literally everyone was amazing!
Everyone genuine and professional!
I felt like they took very good care of me. The nurses on the postpartum unit are excellent and need to be recognized for thier superior treatment of patients.
everthing
The staff was very friendly, respectful, and took time to answer any questions. Also, the facilities was very clean.
a
Felt like home. Easy process. Nurses were great. I had my doctor and a Chaplain come in and pray with me. It was very comforting.
the staff was very caring
All the staff are so helpful and very kind.
It was quick, friendly and easy
I recently had outpatient surgery and the entire process was exceptional - from the smiling registration team at the front dealing with construction chaos to my surgical team to post-op - everyone was genuinely friendly, cared about my comfort and kept good communication with my family. Thank you!
Through referral
Very professional also so caring which made for a great experience.