based on 9284 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very professional and very friendly
The staff is amazing, fast and thorough! I would recommend them every time!
Very nice atmosphere and friendly staff
No ER wait time. The entire ER staff was warm k welcoming, and professional. Clean hospital. Entire service was top notch. I especially appreciated the follow up call from the ER doctor 2 days after my ER visit to see how I was doing & answer any questions.
The ER team including Dr. DryDen, Nurse Bow and Tony are really nice people.
Fast check in. Taken back for the PICC quickly. The nurse was friendly and helpful.
Everything
From labor and delivery to postpartum, my baby and I were very well taken care of with amazing nurses! Thank you to the labor and delivery and postpartum teams for taking care of my baby and me, making sure we understood our care and how to assist!
Patient care 10/10
Customer service 10/10
Communication 10/10
They are extremely professional and very welcoming. My father felt very comfortable while dealing with them regarding his insurance policies and payments.
Thank you
All the people involved from start to finish were very professional, polite, and friendly. They were all very caring people and obviously knew what they were doing. I felt very comfortable in their hands.
Everyone was so friendly and helpful. My surgery was done as scheduled and all of my nurses were so very kind to me and my hubby. Tanner was so gentle and understanding in starting my IV and was so kind with pre-op nerves. Terry, my post op nurse was so kind making sure I was comfortable and getting me what I needed to manage my nausea.
I had a great experience before, during and after my surgery. The staff was awesome, from the front desk to the doctors. I would highly recommend.
The service provided by both Dr. Bond and nurse, Alan was outstanding. Both medical professionals thoroughly explained every step of the evaluation process and findings. Alan was the most engaging, compassionate, and knowledgeable person that I have ever encountered in my medical history.
Prompt and efficient
Professional. We like you guys.
Great Staff and care
Everyone was very kind I felted they cared
I liked not having to wait to be seen.
Wheelchair chair assistance was requested and made available.
The doctor, nurses and attendants were expeditiously handling my medical needs.
They kept me informed and were professionals
Patient
I was made comfortable as the staff met my needs with taking blood samples to test, for immediate needs.
The emergency area was clean for the most part and the ER process was well handled.
The nurses and doctors were great.
They helped me in every possible way.
Everyone was very professional and kind
All is good. BIG 10
Ease of getting looked at.
Every one from anesthesia, Dr., nurses...all treated me with respect and so kind.
I love that they put my gown and socks between two warm blankets for you.... what a difference.. Thanks again.
Good communication
Pleasant personnel
Excellent waiting room facilities and amenities
My nurse was awesome! Shoutout nurse First name removed
Clean, efficient and the staff was friendly and helpful.
Great service
My delivery experience was great with Baylor Scott, Warren pkwy, Frisco and the credit goes to the doctors, nurses, technicians and all other supporting staff. Everyone there made this journey smooth and beautiful. Thank you for the care and support. You all will be part of my entire life journey.❤️
Amazing facility, helpful and friendly clerical and medical staff, nurses and doctors.
Continue to do same service helping patients with a smile and empathy