Customer Testimonials
Great start to finish and fast
All is good
Excellent service
Service is sometimes the problem.
Michael Klatt is a good knowledgeable man to start with. But then it depends on the serviceman. I am ALWAYS SATISFIED
WITH THOMAS JACOB. He sometimes fixes the problem others have left.
Your worksheet is DIFFICULT to read, cluttered with 4 dates at top. Would like to see service date somewhere AT TOP.
Also Servicemans Name is sometimes NOT
on sheet, possibly cause its at bottom, IF seen, and gets cut off in printing process.?
Those items are frustrating Herb Ramerman
Efficient, knowledgeable, and fair pricing.
No issues, good customer service.
Responds in a timely manner. Pleasant and knowledgeable technicians
Great service and follow up. Very well priced. Excellent company!!!
Its allowed my husband and I safe access to our large basement n ability to use utilities and controls for the house.
Ease of getting work complete
Good operation
The lift works well and the service has been great.
Very good sales experience by David
Skilled installation process
Equipment functions well easy to use
Good communication, reps and techs are personable. Product has been a good fit for our needs.
The service provider, Vince S., did a wonderful job and was very helpful.
Great communication from our initial contact through installation.
Well engineered product that was installed in a timely and professional manner.
Your stairlift product has worked steadily and reliably for us during the last year and a half! We are very happy with it and will certainly recommend it to our friends and neighbors!
Good product (hydraulic elevator) and excellent service.
The customer service is by far the best I’ve had in a very long time. While the job is not completely finished I’m confident it will be soon
Very profesional and knowledgeable people to work with
Representative serviced elevator and answered any questions we had. He was very courteous and friendly. Thank you
Great people and excellent workers
We are appreciative of prompt service and respectfulness of staff and service staff.
Convenience
Ease of operation
Safety
Unhappy with seat belt, it is not on your lap, difficulty carrying items
Arrow lift has provided an excellent product with reliable, courteous, professional service. They are responsive, timely and follow through on what they say they are going to do. The workmen are pleasant, courteous and demonstrate expertise in their field. I strongly recommend this company on all levels.
great service, on time, knowledgeable staff,
Great customer service and a reliable product.
A great company to work with, they provide great service to our company and are very responsive, you can always get a hold of someone if you need anything, and Mike is a great service rep to work with!
Dependable and good service
I have purchased and use two elevators to make our three level home more accessible after surgery that caused partial paralysis. One is pneumatic and the other is standard cable driven. They work very well. From the beginning, Mike Juhas in sales and Mike Klatt in service have been great to deal with and are very responsive to any minor issues we had, especially in the beginning.
Gene Benedetto
Brecksville, Ohio