Customer Testimonials
Everyone from sales to service/installation treated us with the highest level of service and respect.
The website was very knowledgeable the salesman was very professional and kednowledgeable on the products , did not oversell us a product that we did not need but let us aware of many upgrades If we wanted them. Went over warranty info and maintenance services. The installer was on time and very professional and knowledgeable .did a very good install, very neat ,put protection on the al #, cleaned up area and took away boxes etc. The installer demonstrated how to use the lift and we're to find the model and serial #, and maintenance etc. I wood highly recommend this company . I am a very satisfied Customer.
Fantastic
We've been more than pleased with Arrow Lift. From preliminary discussions to installation to after-purchase service, the company has met or exceeded our expectations and continues to do so! Prompt, efficient inspections & maintenance by knowledgeable personnel continues to be our experience. -Last name removed, Bible Baptist Church, Madison, Ohio
Extremely nice people working for the company. Quick turn-around from time we ordered to installation. Chair lift is just what we wanted for our elderly family members and it's easy for them to use. Very durable product.
Our elevator runs great with no problems. The service is always through and neat.
They sell and do a great job of installing quality products (Bruno Stair lift for my company).
I like the yearly maintenance agreement we have with arrowlift. the chair lift is needed badly in our group homes. so far we have had few problems.
Highest quality. Everyone very informative & helpful.
The technicians have always been very polite, first asking if any problems have occurred since the last inspection. They go about doing all necessary checks; wheel wear, stop switches, charging at bottom & top, finishing with cleaning the rails. Before they leave they ask if there are any questions on operation or any other concerns about the chair lift. I feel very confident of continuing operation of the chair lift after the inspection.
Good price fast service.
Device is very efficient and customer service outstanding.
You have been very good about service calls when needed.
service was great.
Sturdy equipment and honest and polite service!
Very cooperative.....happy with everything. There is an error in service records which i pointed out to the service manager, Preston Wok.: that I had only one year of free labor.....I advised that I paid for three full years of warranty...thru 2021. I contacted Mike Juhas today [2/21/19] and he affirmed...and said that he'd assure correction in ArrowLift's records.. Greg Foust
I am very satisfied with the performance of my Arrow Lift chair. As I told the installers "it could go a little faster", but they said no. The installers were very kind and made sure I understood how the chair worked. I've had my first year's inspection to make sure everything is working correctly. Everything went well with that service call.
Products are high quality. Service reps are friendly, courteous, and knowledgable.
The elevator needs our needs well and we have been pleased from the install through the quarterly service.
Very thorough with every detail about the product , very polite and on time!
The product appears to be solid, and the product support is excellent.
Good quality and good sales person that came to my home. We had it installed within a week by very respectful and qualified installer. Easy affordable financing available
Great product and service
The chair works wonderfully
From sales through service everyone was excellent.
Great products and wonderful staff to work with. Got our lift in and demonstrated it so it was easy to use My husband came home from the hospital recovering from a broken hip with easy
access to the upstairs, which is where our living space is. Made our lives so much easier.
Thanks to you and Stannah for a job well done.
Sales associate offered different products and price points. Well versed and polite. Installers efficient and timely.
Simplistic design. No painful sales pitch. Superb, informative installer. All adds up to satisfied user.
We needed a chair lift (stair lift) ASAP and our request was honored in a very sarisfactory manner. Dave St. john was our agent and our technician was DelMario.
The technicians have been very professional, courteous, explain things, and have presented a very professional appearance. The equipment has worked very well.