Customer Testimonials
Whenever there is a problem Arrowlift responds as soon as possible - always in a reasonable amount of time. Service techs seem knowledgeable and friendly
Fast, clean installation. Works well.
Easy to get in touch with. Good customer service/ contact. Fast response.
The technician who installed the the unit was excellent. Very helpful in explaining operation of stair lift once installed. A 3 point safety belt was installed and he agreed that it was difficult to satisfactorily operate. He recommended the 5 point safety belt for my immobile wife. He called it in for ordering and Arrow Lift will install upon its arrival at no extra charge. Arrow Lift staff at the office were excellent to work with. It's apparent the company is well versed in customer service.
Well built product. Performs well. Integrates well with existing building.
Seamless transaction from purchase to install. Appreciated how nice everyone was! Del Watts was exceptional- worked hard, knowledgeable & thorough.
Good stair lift and good service
Friendly. Responsive. Installation very neat!
Great service.
1. They work.
2. Everyone knows what they are doing.
Every aspect of my new stairlift has met my every expectation. I would also like to complement the two men who did my installation, in particular the technician who was here the entire time: Professional, courteous, expeditious and patiently informative.
Salesman and installer where very professional
Installer was professional and courteous. The salesman was knowledgeable not pushy
Polite, knowledgeable and fast to respond.
Services were timely and I was told if I needed service before the given date to call and they would make it happen. Since I am not pysically dependent on the stair chair,at this time I could wait. We have not had any trouble with the chair and the only thing wrong was the battery and the work was done politely and timely.
It was the best thing we bought . The stairlift is a great asset to our home and would recommend it . The stairs are no problem now and like living in a ranch home . Thank you David and everyone at the company . Fast service and nice people
Great product, great service, and nice people.
The Stannah stair lift is very good quality. Arrow salesperson Dave was very professional, knowledgeable, prompt and not pushy at all. They delivered everything they promised on time. The installer DelMario was very thorough, professional and good at what he does. He took the time after a long day installing the lift to demo it and show us how to use it as well as answering all our questions.
It has been about 10 days and the lift is working fine. Great experience with Arrow Lift.
Appears to be quality equipment. When there is a problem a technician is usually here in 24 hours or less.
Friendly people, timely service, and routine check ups on the equipment.
Work well and meet our needs
I am deeply appreciative that you respond quickly when we have problems with the stair lifts as we have a 105 year old father living with us. Thank you.
It has expand my mothers excess ability, which she would otherwise be stuck in the house. Now we go for drives, wheel chair b.v walks and etc.. What a difference in her attitude and life it has made. ❤
You listened to my particular needs and offered a chair that met them. You're maintenance agreements are not prohibitive in price like Acorn's are.
Our new Stannah stairlift Model 600 has eliminated the burden of going up and down from first to second floor for a couple in their eighties. It meets our requirements at a price we can afford. Dealing with Arrow Lift was a pleasant experience from the show room displaying several available models, the visit to our home to finalize the needed hardware and finally the installation completed in one day; all within two weeks.
Service has been very good. The appointment is made and tech has always been on time and willing to explain the why’s and how’s.
As for the equipment, it has not been in operation long enough to comment, so far so good.
The salesman was great and the installer was great, too. Both spent plenty of time with us explaining things about the product and how to use it.
Thank you so much Arrow Lift.
Name removed
Professional sales support and technical staff. Preventive Maintenance is good along with any repairs needed. We recently had to relocate a chair lift without any issues.
Quality product with prompt, reliable, friendly service.
Elevator is working just fine. Service personnel are very cordial and seem to enjoy what they do.
To date, those who have been sent out know the equipment and are able to answer any specific questions. Being prompt for their scheduled arrival times has been extremely beneficial.
Thanks