Customer Testimonials
Very prompt and courteous service, from the time I called for the purchase of the stair lift to the installation, which was 1 week.
You listened to my needs and suggested alternatives to meet my space requirements that Acorn said were not possible.
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The installation of this device was VERY professional..he explained the operation of this lift with knowledge and understanding. We were totally impressed with his time in being sure we fully understood its operation. I would recommend this unit to anyone looking for lift to assist in in everyday stair climbing. Thank you DelMario Watts for an excellent job well done.
I woulg give you a ten! I am so glad I called you.I love my stairliftchair! it has come in handy,since I injuerd my back and cannot walk up my stairs.
Salesperson Mr. Juhas was very knowledgeable and had good recommendations.
Installer was careful and neat with the stairway and was most helpful teaching me how to
operate the lift.
Everyone involved in the process was courteous and helpful. My Mom loves her new chair lift and that is the best thing about it. Peace of mind and safety. Thank you all.
Quality of product. Our installer was professional,,explained use of stairlift , answered all our questions.
The installer was very professional and courtesy and neat. The product works. Perfectly
Sales rep was awesome. Installer was great.
The products are made in the USA by a well established company with excellent ratings, which they have earned. Our salesman was well prepared and helped us make the best choice for our needs at a fair price. The installation was done as soon as possible and efficiently and cleaned up, nothing was left to do, but, for my husband to enjoy the painless ease of going up and down the stairs with the stairlift. Thank you for making this a good experience.
We were told about all the things that we should considerWhen choosing a stair lift. That was very helpful!
Sales person, David St. John and installer, Delmario were both outstanding. Very professional. They took time with us and answered all our questions. Very polite too!
Work well and excellent customer service.
Seems to be a high quality piece of equipment. Personnel are very knowledgeable and professional.
Just did a very good job along with good contractor. It takes both working together.
The Stannah stairlift we bought is solid!! The motorized swivel seat is wonderful. The controls are easy to use. We bought a horrible stairlift from a different company a year ago that had terrible service and a terrible product. The Stannah stairlift is a thousand times better!! My mother now feels safe and isn't hurting herself trying to swivel the chair at the top of her stairs. The salesperson and installer were professional, informative, caring and reliable. Thank you so much for helping my mother keep her independence in the home she made with my dad 47 years ago!
I like the friendliness and attention to customers.
Stair lift we purchased last year works great. It it used daily during business hrs. We just had are yearly service completed by DelMario Watts he is great Technician and you can see that he knows a lot about your products and is very curtious.
The lift always works with little to no repairs. All of the service tech's are very through and before the leave explain everything about the service.
good product....great service
Great service from the the moment I contacted you right through the installations.Very knowledgeable and professional staff.
The men and women at Arrow Lift always exceed my expectations. During this pandemic they provided exceptional service to multiple units while keeping my family and I safe. I appreciate all they do.
knowledge and friendly service personnel
It is everything we hope for and some.
And at a very affordable price.
Thanks Again. Paul &Cindy Argenti
We live the top notch knowledgeable service provided. We looking for the chair lift that would best meet our needs Arrow provided the information, knowing the lift cost more than others. This is the best lift for is, and the service is top flight!
First, I did some research on the chair lifts that Arrow Lift offered. The salesman knew his products and added to the information I had. He demonstrated all products. The installers were very knowledgeable about the installation of the lift chair. They made sure that not only did the chair work as designed, but made sure my wife knew how to operate it. They didn't leave until she felt confident in going up and down the stairs. Followup maintenance checks, the extra contract I opted for, are entailed, checking all functions, lubrication and cleaning of the rails. Very pleased with all the techs. and the product.
I am very pleased with the installation and operation of the Stannah 600 Stair Lift. I really thought the installation went well, and I was very pleased with the installer Thomas Jacob.
What I can say about Arrow Lift ,in general, is that from the first time your sales person arrived at our home until the job of installing our elevator was complete Your entire staff was professional and practical in their approach to the project.
In the service business it is the small things that make the difference between good and excellent service. Things such as care to treat someone's home as your own, neatness
attention to details make the difference. We have recommended Arrow Lift to others and
will continue to do so.
Sincerely,
First name removed & Roxana Last name removed
VERY GOOD