Customer Testimonials
We have used our chairlift for over two years and are very pleased with its operation. We have not had any problems with it and use it on a daily basis. We have already recommended Arrow Lift to good friends and they bought 2 lifts about a year and a half ago.
Nice Chair Lift works great.
Service is great as well.
Arrow lifts chair lift enables my mother to continue to use her basement something that would have been impossible without her chair. Your service teem has made sure that her chair stays in tip top shape when you get use to using your Arrow Lift Chair doing without because of breakdowns or waiting on parts has never happened.
Arrow Lift is very aware that most of there customers are elderly and there chairs are not a luxury but are a necessity Thanks Arrow Lift
Good units, overall. Better customer service.
We like the timely inspections.
great service and the people who provide it
Promises made during the purchase were valid. Several topics arose in which the manager thought my expectations could be different than expected and went to strong effort to anticipate and correct those.
I wanted a custom cab, but the available upgrades weren't as good as my own work. So I coordinated the build with the sales and installation team. The result was spectacular (you really should see some photos).
The techs that come have always been very professional and detailed.
I was very pleased with the service I received for my yearly checkup of my stairlift. The technician was very thorough doing a complete check up and cleaning of the stairlift. He advised me that battery was reaching a low status and advised replacing it now while he was here instead of waiting for it to stop functioning and having to have another service call. I appreciated him advising me of the situation before it became critical, I am very glad to have the company as my partner in the maintenance of my equipment.
Quick, knowledgeable and courteous service. We are very pleased.
Good product. Runs smoothly. Good service personnel
Convenience
Friendliness of employees
Prompt service
The young gentleman named George thar came for the yearly service was extremely knowledgeable and kind. George went above and beyond checking and cleaning each unit (we have two). George made sure that before he left we didn't have any other problems or questions. You guys have an amazing employee!!!
Quick responce
Perfect home elevator
We love our arrow lift!! We just had it serviced by George, great young man. He knew just what to do. Thank you George. Highly reccomend.
Durable, and the service is great. When I forgot to call and have my stairlift checked out, they called me, set up an appointment and sent a technician out to service my unit and clean up the rail.
Service, if needed, is very responsive with knowledgeable and polite technicians.
great service on maintenance contract
Your service people are well trainted.
Prompt and courteous service. Very pleased with service.
We had a problem with one of our stairlifts, and the Arrow Lift repairman came out in three days and determined that the battery needed to be replaced. He did that, and the stairlift worked fine after that. Good service!
The service man was very competent. He was polite.
Dependable and able to schedule check-ups quickly
My elevator doesn’t work. I can’t get the door to open!
My STANNAH stairlift is very dependable.
Mike in Columbus has ALWAYS Come through
quickly whenever I had needs.
And the service crew, headed by TOM kept
All in good shape.
Name removed, N. Woodland, Pepper Pike OH
simplicity and ease of use/maintenance.
Easy to use
Prompt friendly service..vry knowledgeable..