Customer Testimonials
Kind people. Speedy install!
From sales to install, the process for getting my mom a stair lift was super easy. Everyone was friendly, knowledgeable, and kind.
Good Service,Professional representation
Dependability
The courteous and timely service. All staff respond promptly and kindly.
Service was excellent. The lift is what I needed and it is doing the job for me.
Very courteous and prompt service men
Good price. Friendly prompt service!
I was impressed the Cassindera handled my call and arranged with David to take care
at that point I knew that I have right people,more concerned about the medical need
rather
than a sale. I am very appreciative the way whole process woorked.the gentleman I
think his name is Mario,was excellent to explain and work with
We’ll made and quiet
From David the salesman to our technician, everything was top notch. The stairlift gave our mom her independence back!
My stair lift has been working well since it was installed. It was inspected a few days ago by an Arrow Lift maintenance fellow; everything was fine, he just lubricated the rail.
It has a power extending rail, a power footrest and a power swivel. It’s well made and quickly and easily installed
There have been no issues; equipment and customer service reliable and dependable.
convenient. good servive
We love the lifts. A smooth ride and quality product. The installer was excellent.
Good communication, very professional
I had a great experience from the sale of the stairlift through completion of the service.
David made me feel comfortable and was very knowledgeable, professional and gave excellent customer service. He took the time to explain everything and followed up in a timely manner.
Wyatt was also very knowledgeable and professional, and worked very quickly. He was very neat and cleaned up after installing the product. I would recommend both of these gentlemen from Arrow Lift, as they represent the company very well.
It works
Our experience was wonderful from sales consultation to installation. We purchased a Bruno stairlift for our summer home in rural Ohio where we typically have difficultly getting in-home service of any type. Your sales representative took the time to make the trip to personally measure for the lift. Your technician provided a smooth installation & explained use, maintenance & warranty information. Overall, we are very pleased with product quality, value, & your company’s service.
Great service, honest, great work
10 points
We have had our elevator for approximately 5 years with daily use and problems. We do have an annual service contract and Arrow Lift calls us fatefully every six months to set up a service call to insure that the equipment is functioning properly.
All employees are kind and courteous. Communication is always current and pleasant.
Very professional in all aspects from the initial consultation to the installation.
The ease of use. The reliability.
Sales person David was very helpful in picking out what fit my needs. Took time to explain the different products with no pressure on which to buy. Installation person was very friendly,took his time laying things out neatly and left everything clean when he was done. Made sure I was comfortable with my stair lift.
Good product, good distribution area and very responsive service.
I can always trust Tom to keep the elevators running. My experience with Arrow Lift from Sales to Install and Service has been excellent.

so far so good, chair works fine and was easy to learn how to operate it.