Customer Testimonials
The lift I have is very reliable and fit the needs of my late wife. The yearly inspection is a good investment for a very expensive product. The tech. Is very knowledgeable on my specific model. I feel confident after his inspection that the unit is ready for another year.
We have always had prompt and professional service from Arrow Lift. Representative as been accessible and customer service oriented. My impression has been Customer and Quality first.
My stairlift has been very reliable for, now, over one and a half year.
First , the Pneumatic elevator works great, but as important, the professionals I worked with from sales to service were excellent !
Very good service by salesman, Mike Juhas and outstanding service and competence by DelMario Watts who installed it and stayed late (well after dinner time) to finish the installation. He was also very knowledgible and very pleasant to deal with.
Please change all contact information as follows:
Replace Email address removed with Email address removed
Thank you.
Service is ok but attention needs to be given to the accordion doors. They do not stay open in the full position.
We found the Arrow Lift staff to be professional, courteous and well-informed about the products they sell and install. Phone calls were returned promptly and all questions answered thoroughly. We never felt any pressure to make a decision. When we finally placed our order, delivery and installation were handled smoothly. We also appreciated the fact that the company employs veterans!
The whole team was great! I really liked our salesman David. He explained everything very thoroughly and helped us choose the right stair lift for our needs. Delmario installed the stair lift. He did a great job. He made sure that we understood how to operate the system. He was very professional and left the area spotless.
Seamless and easy purchase and install. I started online with no knowledge about stairlifts. Did a quick online chat, gave my details and questions and within a week a salesman showed up. Explained the pros and costs of various models, checked measurements of the staircase and in less than another week I had my new and SAFE stairlift.
Lift is very dependable and service is excellent.
Delmario did an excellent job installing and explaining how to operate the st air lift. The stairlift has exceeded my expectations. The quality of the Stannah stairlift is obvious.At first I thought it would detract from the appearance of our home but I think it looks better than I thought it would.
It is easy to work and it will enable me to stay in my home which is the most important thing to me.
We have not had enough time and usage yet to evaluate thoroughly. Ask in a few months and we can comment to a greater extent.
Everything I expected and more.
Installation was efficient, clean and courteous.
Overall very pleased with operation.
Always well done quiet efficient and job well done
Convenient,easy to use.
Sales was great, no pressure or ridiculously high prices that suddenly reduce if you “sign right now”!
Installing was nearly pain free, and the young man who did the install was courteous and professional.
We bought the Stannah unit, and the equipment is first rate, quiet and very sturdy. Works beautifully.
Knowledgeable and professional salesperson.
Wonderful product- the best!
Professional, knowledgeable and kind installer.
I was very happy and impressed with all aspects of Arrow Lift. I am so happy with the safety and independence it provides for me in my home!
Thank you so much!
Works as advertised. Quiet. Smooth up and down.
Great service team.
Very friendly and professional staff.
Great people to work with. Service and products are very professional.
Clean and quick service.
Lift chair operates very smoothly
Thank You for the IMMEDIATE Service when we thought there was a problem
Arrow Lift has been providing maintenance service to our parents’ elevator for years. They have always been prompt, accommodating, courteous and flexible working with our schedules. I would recommend them.
The service was excellent. The technician that came out to install the unit was very efficient, clean and knowledgeable with the installation. He was also very nice.
Thorough presentation of Product and Services. Very clear and concise. No pressure to buy. Listened very carefully on what needs are desired. Fulfilled the needs. Installation went smoothly. Operational instruction given. Very pleased with the chairlift.
Arrow life was knowledgeable, had top of the line product, professional installation, and was very courteous!