- Phone: 604-224-3536
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Customer Testimonials
The only local shop that had what I needed in stock - thanks!
Folks working at shop are friendly and knowledgeable.
Got work done when they said they would.
Di not do work that wasn’t needed I.e. had said they would replace brake pads but then didn’t because wasn’t needed at this point.
The staff there were very helpful considering how busy they were at the time I went and visited
My bike’s riding beautifully after it’s service.
friendly kind skilled service!
The products are good and there is a decent selection to choose from. Turn around time and delivery very good. Thanks Dave t
Prompt and friendly service.
Great staff and quick response times.
The service was quick and courteous.
Good service
Good estimate of costs
Good communication
Prompt maintenance and repairs
Everything about the service was good.
So far so good. Just waiting for the delivery. Follow up system is perfect
Very helpful in finding what I am looking for
For my annual bike check, I got a good evaluation of the needed repairs with a focus on safety aspects. Maintenance done on time ( almost!) and done professionally.
Local, knowledgeable, concerned cost effective
Very helpful and knowledgeable
The yearly tune-up is a fantastic opportunity to ensure the bike is in good shape and safe. The services are excellent and helpful.
Reliable and expert service from friendly staff.
Fantastic customer service:)
West Point Cycles has very relaxed, personalized service, which meets my needs.
The technician spent time carefully going over my bike and telling me what I needed to have done.
The work was done quickly and efficiently. The three people who I interacted with from my initial phone call to book an appointment to the technician and to the person who I picked up my bike from-everybody was friendly and helpful! Well done. Thanks
Very helpful staff and fair prices.
Great selection and great service
Laren was awesome checking my bike in , she's a keeper . Give that lady a raise .
Kindest regards ,
First name removed
Flagged issue was warranty and thoughtful organization re solving that issue in combination with work
Y'all are always so kind, knowledgeable and trustworthy. I always come to your shop and recommend others to do so as well. The love for bikes is there!
Very friendly service even when the store is super busy…. You make clients and customers feel at home and you were able to quickly provide assistance!
Very prompt attention. Great customer service.
Honest and reputable.
Easy ordering, fast efficient service & delivery.
Great job guys!

always great service!