- Phone: 604-224-3536
- Visit Website
Customer Testimonials
Staff service very helpful at all levels
I live the people that work there. They are always so helpful and never feel that you are being sold something or up sold.
Awesome service and I am always happy to support local!
Everything
excellent service and products. Solid information. Fast repairs.
Great customer service and friendly helpful staff
Very kind, patient and supportive staff
(Eg, Laren Pudek on this purchase)
All the staff are super friendly, and the service is great!
Fast shipping and good prices
Nothing! Just kidding 😀
I would definitely recommend your products and services to my fellow cyclists.
Great people who listen to you and help you. Also wide assortment of bicycle gear and bicycles.
Fantastic service! The team were absolutely amazing and got everything done as quickly as they could do, couldn’t recommend highly enough
Friendly people, helpful
Prompt service and very courteous knowledgeable. Why recommend them to my friends. Glad to have them in my neighbourhood. First name removed
Quick service, good recommendations by staff, friendly customer service.
I can rely on WPC to keep my bike in top condition regardless of the number of miles on it.
Great service
Selection of accessory products and excellent customer service from Chris and Loren at the West 10th store.
easy to deal with, fast and friendly service, the thank you and happy riding note on my invoice is a nice personal touch, along with the chocolate!
Great staff! Very quick turn-around for repairs and maintenance!!
Personal and expertise service
Dave is great
Prompt friendly knowledge service
Great staff....very helpful!
West Point has always been the best on the Westside, great staff, excellent products and service.
Quality response over phone
Good service
After twenty years of frequenting West Point Cycles, the service has always been first-rate. Good advice -- never up-selling, always offering options, frequently detecting necessary repairs or finding simple solutions to what I thought was a major problem. Excellent attention ot detail. Lots of options to choose from, but when I have tried an alternative, I've been burned in comparison to what WPC offers (so I have not looked elsewhere very often). The frustrating part is that they are so good you need to book them well in advance given the high demand for their quality service.
The service team gave me an honest upfront assessment of what I'd need to get done to my bike to get it into top shape and they delivered. Very happy with the quality of work!
Super happy that you’re 100% Canadian ownership.
WPC had in stock the chainrings i need for my bike and that Shimano does not produce anymore and being at the other end of the country, the sale and shipment went smoothly. Even got a call from Jess because it took a few days before shipment, time to gather all the parts from their stores.
Good selection of products and well informed staff to give good recommendations.