- Phone: 604-224-3536
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Customer Testimonials
Service is always professional and friendly.
Very nice employees
Good, old-fashioned competent, polite, informed, and friendly service for something as small as delivering a gift card to our daughter.
I like the quality of your product.
Was listened to and taken care of promptly!
Great service at short notice by very friendly staff.
Great rain cycling pants and easy to deal with.
Always very helpful
They carry various good quality brands of clothing and accessories that I like, such as Assos, Rapha and Ortlieb, with regular sales, and the staff are all very helpful
Great customer service for online orders
Assortment and price.
Excellent advice on which bike to choose, and easy to schedule service.
Knowledgeable, good service, address concerns.
Had a great shopping experience this week. The two staff were incredibly friendly and helpful.
Fantastic experience.The store manager went well out of his way to secure a purchase that was not in his particular store.So nice to have people that actually know what to do in a non traditional situation.I will be back for sure.Respectfully,Name removed.
I bought a lock for a Christmas gift and found a lot of different products for cycling I didn't know about!
Great service and staff . Always a pleasure to bring my bike here
Friendly knowledgeable staff!
You guys make it easy and you go the extra mile!
Great service and products.
Great knowledgeable staff.
Knowledgeable staff who are friendly, patient in explaining products, not pushy - respectful and personable.
I tried to place an order online and ran into some difficulty. Frustrated frustrated at not succeeding. I decided to call your store directly. I spoke to someone who is very friendly and helped me with my order. A few other stores would take the time to help me during this hectic period of the year. I am very impressed with the customer service of your store.
Service was efficient and friendly
Friendly, helpful and knowledgeable
the helpfulness of the staff Chris was great!
Hi. What I like about West Point Cycles is:
- the price of the 2 chains that I recently ordered from you (MSRP:$120 Sale:$40)
- my order was quickly processed and shipped
- the personalized handwritten message on my receipt from Jessica wishing me happy riding was a nice (and appreciated) touch
All in all, I would definitely order from West Point Cycles again.
Thank you.
Great products and advice
Wow! Delivery was amazing, ordering was great! I was blown away by the service. So kind and thoughtful from start to finish. Buy local! Support these folks.
Easy ordering, fast efficient service & delivery.
Great job guys!