Customer Testimonials

Very knowledgeable staff who treat novices like myself with respect.

I am getting back into cycling after a decade long sabatical and needed help navigating all the all the changes and improvements that have been made to cycling clothing - I was feeling overwhelmed by the wide range of products and styles and prices - I needed help making informed decisions that would match up with my riding goals - i didn’t need the highest end gear but I also wanted quality and to invest as appropriate into the key pieces of riding gear such as quality riding shorts. It’s a busy store and there was a wait to get service, but I very much appreciated the the time that Tim took to get me set up with shoes, cleats, shorts, gloves and a few accessories. No mansplanning - just good old fashioned technical advice anf not no hard sell. It was truly a very positive shopping experience and I felt really good about the purchases I made. In addition, they installed the cleating system on my shoes and installed the few accessories, pumped up the tires anf had me on the road the same day. It also felt good to support a loca store that been around forever because of their awesome service! Christina

Great products and great service!

Hey, website was easy to use and the service was good when there was a small issue.

I would normally order parts like this off amazon, but decided against that with the current US/CAN relationship.

I would order again and recommend.

Thanks,
Ryan

great hard to find part good price and fast delivery!

Good selection of products and well informed staff to give good recommendations.

Staff service very helpful at all levels

I live the people that work there. They are always so helpful and never feel that you are being sold something or up sold.

Awesome service and I am always happy to support local!

Everything

excellent service and products. Solid information. Fast repairs.

Great customer service and friendly helpful staff

Very kind, patient and supportive staff

(Eg, Laren Pudek on this purchase)

All the staff are super friendly, and the service is great!

Fast shipping and good prices

Nothing! Just kidding 😀
I would definitely recommend your products and services to my fellow cyclists.

Great people who listen to you and help you. Also wide assortment of bicycle gear and bicycles.

Fantastic service! The team were absolutely amazing and got everything done as quickly as they could do, couldn’t recommend highly enough

Friendly people, helpful
Prompt service and very courteous knowledgeable. Why recommend them to my friends. Glad to have them in my neighbourhood. First name removed

Quick service, good recommendations by staff, friendly customer service.

I can rely on WPC to keep my bike in top condition regardless of the number of miles on it.

Great service

Selection of accessory products and excellent customer service from Chris and Loren at the West 10th store.

easy to deal with, fast and friendly service, the thank you and happy riding note on my invoice is a nice personal touch, along with the chocolate!

Great staff! Very quick turn-around for repairs and maintenance!!

Personal and expertise service
Dave is great

Prompt friendly knowledge service

Great staff....very helpful!

West Point has always been the best on the Westside, great staff, excellent products and service.

Quality response over phone