- Phone: 604-224-3536
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Customer Testimonials
Your staff is very friendly and helpful!
I have found West Point Cycles to have knowledgeable staff and well stocked stores. They have been my go bike store for many years.
great service and delivery (& sale pricing)
Friendly knowledgeable staff! Excellent technicians!
Friendly neighbourshop bike shop since 1950s.
Great service from knowledgeable people!
Friendly staff. Good service. I'm happy with my bike servicing.
Honest and fast service.
Our family has been shopping at West Point Cycles since we moved to Kitsilano 21 years ago. They have been our go to for everything bikes for my husband and I, and 2 growing kids. From Chariots (to tow infants/toddlers) to kid balance bikes to many sizes of bikes as kids grew, they have never failed to provide excellent service to keep us all riding! And, they just helped me purchase a new dream bike to keep me riding well into retirement!
Staff are all friendly, helpful and knowledgeable. Owners (Tim and Sara) are lovely local Vancouver west side folks. Love supporting our neighbourhood small businesses, especially one like this that is so worthy of support. Can’t recommend highly enough!
Best people in the biz!
Excellent service, and knowledgable and courteous staff.
Good prices, good communication with customer and willing to suggest other equivalent items or better for same price when out of stock or refund.
Free service and discounts for all bikes.
Modifying order by email
Friendly and helpful staff
In store stock availability and helpful servic
Knowledable staff. Friendly and honest. Reliable repairs.
Great customer service
Always friendly, excellent and efficient service - great staff!
Fast service
A reasonable selection of Assos products ... although it could be larger.
Very friendly and helpful staff.
The fact that West Point Cycles recycles bicycle tires and inner tubes.
You almost always have the parts I need in stock.
It was nice being informed both by phone and email about an item on my order that was out of stock. WPC still shipped the remainder of the order out regardless of the minimum requirement amount.
Extremely helpful, proactive in finding and suggesting a solution, and willing to go above and beyond.
Unlike another bike store I visited the day before, no sense of pretentiousness.
Great range of products always reasonably priced!
Friendly and knowledgeable
Generally friendly service. There was someone there last year who seemed just seemed to want to upsell on maintenance but previously and recently happy with service.
Products are great tho sometimes low on stock.
All service persons have been more than helpful & always with great attitude & suggestions.
super fast shipping., loved the handwritten note on the invoice !
The quality
Friendly, knowledgable people.
I very much appreciated the care and attention that went into servicing my bike -- determining which replacement part was most appropriate and getting my bike back to me as quickly as possible. Thank you!!
Helpful staff