- Phone: 604-224-3536
- Visit Website
Customer Testimonials
Helpful personal service
Knowledge of their products
I purchased my Trek Checkpoint from WestPoint several years back. WestPoint gave me excellent service and attention and bike fit. A complimentary tune up was most thorough.
More recently I my CheckPoint had Di2 problems; several other bike shops were unable (or unwilling) to help me here.
I was thus most grateful to be able to find skilled techs at WestPoint who set my bike right on the spot.
Thank you Chris and Kevin (hope names are correct?) for you professional and skilled help.
I only wish WestPoint were on the North Shore!
Quick and friendly!
Technician did a quick clean job of installing a mirror on my bike.
Friendly knowledgeable staff Good product selection Always a happy place to drop into!
Good service, livraison in a week
Great Rapha product.great price.
Close to home, reliable, friendly and knowledgeable staff
Friendly and very knowledgeable staff and will offer to check on stocks or options without you having to ask all the time.
Always feel comfortable when there.
Thanks for the service par excellence.
Helpful and knowledgable staff
Excellent customer service
Knowable friendly honest people truly pros working at WP
everyone was nice. the work was done well.
Very helpful and cooperative staff...love the bike !
Friendly staff who are very accommodating.
Good choices, great prices, prompt delivery.
Good quality products at a competing price. Delivery was within a reasonable time.
Helpful staff
Your staff is very friendly and helpful!
I have found West Point Cycles to have knowledgeable staff and well stocked stores. They have been my go bike store for many years.
great service and delivery (& sale pricing)
Friendly knowledgeable staff! Excellent technicians!
Friendly neighbourshop bike shop since 1950s.
Great service from knowledgeable people!
Friendly staff. Good service. I'm happy with my bike servicing.
Honest and fast service.
Our family has been shopping at West Point Cycles since we moved to Kitsilano 21 years ago. They have been our go to for everything bikes for my husband and I, and 2 growing kids. From Chariots (to tow infants/toddlers) to kid balance bikes to many sizes of bikes as kids grew, they have never failed to provide excellent service to keep us all riding! And, they just helped me purchase a new dream bike to keep me riding well into retirement!
Staff are all friendly, helpful and knowledgeable. Owners (Tim and Sara) are lovely local Vancouver west side folks. Love supporting our neighbourhood small businesses, especially one like this that is so worthy of support. Can’t recommend highly enough!
Best people in the biz!
Excellent service, and knowledgable and courteous staff.

Good service, friendly staff, great service / appointment notifications as well as online invoices