- Phone: 604-224-3536
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Customer Testimonials
West Point Cycles has very relaxed, personalized service, which meets my needs.
The technician spent time carefully going over my bike and telling me what I needed to have done.
The work was done quickly and efficiently. The three people who I interacted with from my initial phone call to book an appointment to the technician and to the person who I picked up my bike from-everybody was friendly and helpful! Well done. Thanks
Very helpful staff and fair prices.
Great selection and great service
Laren was awesome checking my bike in , she's a keeper . Give that lady a raise .
Kindest regards ,
First name removed
Flagged issue was warranty and thoughtful organization re solving that issue in combination with work
Y'all are always so kind, knowledgeable and trustworthy. I always come to your shop and recommend others to do so as well. The love for bikes is there!
Very friendly service even when the store is super busy…. You make clients and customers feel at home and you were able to quickly provide assistance!
Very prompt attention. Great customer service.
Honest and reputable.
Easy ordering, fast efficient service & delivery.
Great job guys!
Service is always professional and friendly.
Very nice employees
Good, old-fashioned competent, polite, informed, and friendly service for something as small as delivering a gift card to our daughter.
I like the quality of your product.
Was listened to and taken care of promptly!
Great service at short notice by very friendly staff.
Great rain cycling pants and easy to deal with.
Always very helpful
They carry various good quality brands of clothing and accessories that I like, such as Assos, Rapha and Ortlieb, with regular sales, and the staff are all very helpful
Great customer service for online orders
Assortment and price.
Excellent advice on which bike to choose, and easy to schedule service.
Knowledgeable, good service, address concerns.
Had a great shopping experience this week. The two staff were incredibly friendly and helpful.
Fantastic experience.The store manager went well out of his way to secure a purchase that was not in his particular store.So nice to have people that actually know what to do in a non traditional situation.I will be back for sure.Respectfully,Name removed.
I bought a lock for a Christmas gift and found a lot of different products for cycling I didn't know about!
Great service and staff . Always a pleasure to bring my bike here
Friendly knowledgeable staff!
You guys make it easy and you go the extra mile!

Fantastic customer service:)