West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   May 9, 2025 — Rated 10 out of 10 by A.C. West Point Cycles - West 10th
What do you like about our products and services?

good staff and good products

Report a concern   May 8, 2025 — Rated 10 out of 10 by Gayle Stoodley West Point Cycles - West 10th
What do you like about our products and services?

Love the array of bikes, helmets, cycling gear and supplies. Great servicing, the staff have great knowledge on bike maintenance and patiently answer all my unending questions :-)

Report a concern   May 8, 2025 — Rated 10 out of 10 by I.T. West Point Cycles - West 10th
What do you like about our products and services?

Fast reliable service, and close enough to my home to lug my bike there even when it's really broken.

Report a concern   May 7, 2025 — Rated 10 out of 10 by K.W. West Point Cycles - West 10th
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   May 7, 2025 — Rated 10 out of 10 by S.M. West Point Cycles - West 10th
What do you like about our products and services?

The staff are very helpful, and the services and accessories are reasonably priced.

Report a concern   May 5, 2025 — Rated 10 out of 10 by A.B.W. West Point Cycles - West 10th
What do you like about our products and services?

Efficient diagnostic, quickly scheduled the repair and was repaired when promised for a reasonable price.

Report a concern   May 5, 2025 — Rated 10 out of 10 by Marissa Hall West Point Cycles - West 10th
What do you like about our products and services?

Super friendly and knowledgable staff. They were realistic with what to expect from their services and ensured I got my bike back in a timely manner!

Report a concern   May 5, 2025 — Rated 10 out of 10 by Chris Cochrane West Point Cycles - West 10th
What do you like about our products and services?

I've received friendly and knowledgable service in person and over the phone and, when I bought a bottom bracket a while ago, the mechanic removed my old one right away, even though it was right before closing. I hated to ask, but it saved me having to buy a tool, or wait a day. Much appreciated!

Report a concern   May 5, 2025 — Rated 10 out of 10 by B.V. West Point Cycles - West 10th
What do you like about our products and services?

I have bought a couple of bikes now and had them serviced and they have been great to deal with.

Report a concern   May 3, 2025 — Rated 10 out of 10 by F.S. West Point Cycles - West 10th
What do you like about our products and services?

Friendly, knowledgeable service! And you are close by :)

Report a concern   May 3, 2025 — Rated 10 out of 10 by R.K. West Point Cycles - West 10th
What do you like about our products and services?

Great product.

Report a concern   May 2, 2025 — Rated 10 out of 10 by D.J. West Point Cycles - West 10th
What do you like about our products and services?

Good friends, dependable service

Report a concern   April 30, 2025 — Rated 10 out of 10 by G.K. West Point Cycles - West 10th
What do you like about our products and services?

Super good online service with fast processing and shipping. All arrived as sold.

Report a concern   April 26, 2025 — Rated 9 out of 10 by T.L. West Point Cycles - West 10th
What do you like about our products and services?

Great service and the bike I wanted was in stock. And excellent advice on accessories.

Report a concern   April 20, 2025 — Rated 10 out of 10 by Gary Cohen West Point Cycles - West 10th
What do you like about our products and services?

Very knowledgeable staff who treat novices like myself with respect.

Report a concern   April 20, 2025 — Rated 10 out of 10 by Christina Morgan West Point Cycles - West 10th
What do you like about our products and services?

I am getting back into cycling after a decade long sabatical and needed help navigating all the all the changes and improvements that have been made to cycling clothing - I was feeling overwhelmed by the wide range of products and styles and prices - I needed help making informed decisions that would match up with my riding goals - i didn’t need the highest end gear but I also wanted quality and to invest as appropriate into the key pieces of riding gear such as quality riding shorts. It’s a busy store and there was a wait to get service, but I very much appreciated the the time that Tim took to get me set up with shoes, cleats, shorts, gloves and a few accessories. No mansplanning - just good old fashioned technical advice anf not no hard sell. It was truly a very positive shopping experience and I felt really good about the purchases I made. In addition, they installed the cleating system on my shoes and installed the few accessories, pumped up the tires anf had me on the road the same day. It also felt good to support a loca store that been around forever because of their awesome service! Christina

Report a concern   April 18, 2025 — Rated 10 out of 10 by P.D. West Point Cycles - West 10th
What do you like about our products and services?

Great products and great service!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Ryan Brown West Point Cycles - West 10th
What do you like about our products and services?

Hey, website was easy to use and the service was good when there was a small issue.

I would normally order parts like this off amazon, but decided against that with the current US/CAN relationship.

I would order again and recommend.

Thanks,
Ryan

Report a concern   April 17, 2025 — Rated 10 out of 10 by P.C. West Point Cycles - West 10th
What do you like about our products and services?

great hard to find part good price and fast delivery!

Report a concern   April 16, 2025 — Rated 10 out of 10 by A.T. West Point Cycles - West 10th
What do you like about our products and services?

Good selection of products and well informed staff to give good recommendations.

Report a concern   April 16, 2025 — Rated 10 out of 10 by M.M. West Point Cycles - West 10th
What do you like about our products and services?

Staff service very helpful at all levels

Report a concern   April 15, 2025 — Rated 10 out of 10 by R.S. West Point Cycles - West 10th
What do you like about our products and services?

I live the people that work there. They are always so helpful and never feel that you are being sold something or up sold.

Report a concern   April 15, 2025 — Rated 10 out of 10 by Z.H. West Point Cycles - West 10th
What do you like about our products and services?

Awesome service and I am always happy to support local!

Report a concern   April 15, 2025 — Rated 10 out of 10 by M.H. West Point Cycles - West 10th
What do you like about our products and services?

Everything

Report a concern   April 15, 2025 — Rated 10 out of 10 by T.M. West Point Cycles - West 10th
What do you like about our products and services?

excellent service and products. Solid information. Fast repairs.

Report a concern   April 13, 2025 — Rated 10 out of 10 by Caleigh Garland West Point Cycles - West 10th
What do you like about our products and services?

Great customer service and friendly helpful staff

Report a concern   April 13, 2025 — Rated 10 out of 10 by S.G. West Point Cycles - West 10th
What do you like about our products and services?

Very kind, patient and supportive staff

(Eg, Laren Pudek on this purchase)

Report a concern   April 11, 2025 — Rated 10 out of 10 by Jinfan Yang West Point Cycles - West 10th
What do you like about our products and services?

All the staff are super friendly, and the service is great!

Report a concern   April 11, 2025 — Rated 10 out of 10 by P.E. West Point Cycles - West 10th
What do you like about our products and services?

Fast shipping and good prices

Report a concern   April 11, 2025 — Rated 10 out of 10 by M.D. West Point Cycles - West 10th
What do you like about our products and services?

Nothing! Just kidding 😀
I would definitely recommend your products and services to my fellow cyclists.


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