- Phone: 604-224-3536
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Customer Testimonials
Free service and discounts for all bikes.
Modifying order by email
Friendly and helpful staff
In store stock availability and helpful servic
Knowledable staff. Friendly and honest. Reliable repairs.
Great customer service
Always friendly, excellent and efficient service - great staff!
Fast service
A reasonable selection of Assos products ... although it could be larger.
Very friendly and helpful staff.
The fact that West Point Cycles recycles bicycle tires and inner tubes.
You almost always have the parts I need in stock.
It was nice being informed both by phone and email about an item on my order that was out of stock. WPC still shipped the remainder of the order out regardless of the minimum requirement amount.
Extremely helpful, proactive in finding and suggesting a solution, and willing to go above and beyond.
Unlike another bike store I visited the day before, no sense of pretentiousness.
Great range of products always reasonably priced!
Friendly and knowledgeable
Generally friendly service. There was someone there last year who seemed just seemed to want to upsell on maintenance but previously and recently happy with service.
Products are great tho sometimes low on stock.
All service persons have been more than helpful & always with great attitude & suggestions.
super fast shipping., loved the handwritten note on the invoice !
The quality
Friendly, knowledgable people.
I very much appreciated the care and attention that went into servicing my bike -- determining which replacement part was most appropriate and getting my bike back to me as quickly as possible. Thank you!!
Friendly knowledgeable prompt service
Personnel friendly, informative, and educational!
Jessica was quick to fix an issue with an order. Great customer service!
Kevin worker wonders on my bike and went the extra miles on internal cable routing and brake alignment and delivered right on schedule
Great service and friendly staff!
Number one… Knowledgeable staff. Rayne was amazing. Chris was great too!
Rayne was totally able to get me the best bike for my needs. So appreciated the expertise and in-site into what might fit my needs.
Quality product. Did my own research prior to coming to the store.
All staff was friendly and welcoming
Great service and good people
Great interface, good service.
A rarity these days
I have an aging road racing bike from the last century and after a thorough going over at West Point it rides as though it were new.
Pleasant, helpful staff, service was prompt.
Lot of products in stock (not back ordered) like other shops
Fast and careful packaging
Rayne was very helpful and informative!
Good prices, good communication with customer and willing to suggest other equivalent items or better for same price when out of stock or refund.