- Phone: 604-224-3536
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Customer Testimonials
Fast, accurate service. Good selection.
A very helpful knowledgable staff and a great product line. Great service and communication. Keep up the great work so this old guy can keep riding.
everything. Your staff, helpfulness, expertise. And you took such good care of my wife and got her the perfect lightweight city bike.
Great selection of bikes and accessories to purchase in store or online.
Excellent service!!
The staff especially Andrew
Customer friendly staff.
Knowledgable, and presented options on bike servicing.
Staff researched my query about bike battery replacement key and found a solution and price estimate that they conveyed to me when I picked up the bike.
I recommend this bike servicing business......especially now I know that my battery can be rekeyed if necessary.
Great product and spectacular service! What else more could I ask for. Thanks!
Great customer service who go above and beyond what you would expect.
Great customer care. I appreciate the quick response when my order was delayed. Thanks!
Great staff & service
Friendly and capable service
Excellent service!
I am so impressed with the warm and prompt service and attention the moment I stepped into the store that I received from Lauren upstairs and the mechanic (?Ken?) from downstairs. As well the prompt completion of the work and effective communication with me during the process.
Great service. Fast response. Fair pricing.
Great service with friendly, knowledgable staff. Service completed on time with text message notification and emailed service summary.
Competence, wide range of products, prompt courteous service, good locations
Excellent service!
Friendly and helpful
Great customer service, always friendly and helpful staff!
Prompt and efficient and knowledgeable service.
Excellent transaction with West Point. They had an item that was difficult to find. Shipping was fast. Highly recommended.
We have bought many bikes through you and the staff are always knowledgeable and friendly. When we need a service appointment for any reason, the availability of times is always prompt and the problem or servicing is resolved in a very timely manner. We will continue to use your bikes and products and would easily recommend your business to our friends. Thank you
Your service is fast and efficient and thorough.
Staff was awesome. Order came in on time/as promised. Very efficient and friendly. Prices are competitive.
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Great product knowledge, not pushy, took time with us to make sure we were completely satisfied. I have been a customer for over 50 years, and will be for a few more I hope!
Excellent service and staff. Always helpful. I would def recommend this company.
Quick, knowledgeable and professional service! Every time!

Fantastic and friendly people who are willing and honest and helpful. When I could not fit my boxed bike in my car the offered to deliver it. Very helpful and courteous.