Customer Testimonials
Very prompt and knowledgeable service
Best service out there! I broke my tail light and didn’t have any money on me, Bill hooked me up with a light so I could be save on the ride and I called in my credit card as soon as I got home. Above and beyond service thank you again guys!
Great staff! Friendly and knowledgeable! Excellent service!
Mody
Your service department pays attention to detail, and I like that most of the staff ride as well. I appreciate that you try to get the best quality products, and don't always recommend Trek/Bontrager if there's a better option.
Knowledgeable and friendly service. Great location and products. Keep up the great work!
The salesperson (Tom) was helpful.
Bill
Products top notch. Store staff and mechanics always extremely helpful.
Very quick turnaround and great service!!
They take care of all my bike service needs.
The service at Trek has been excellent.
Great service!
Friendly & informed staff
The team at Trek has always been knowledgeable and helpful in providing expert advice on product options to fit my riding style.
Excellent service. Every time I’ve taken my bike(s) in for service, or just in the store to browse or buy, the team has been outstanding. Great selection of cycling accessories too.
Best bike shop in Victoria, potentially Western Canada! Great service, products and staff is amazing!!
Service team was helpful in locating the product I was looking for. They also were helpful is directions for installation
Professional and friendly
I got a smoking deal! Thank you!
Always able to provide prompt attention to deal with any quick repairs to get my bike going again.
Quick professional service
Excellent service and products
We felt very comfortable discussing our biking interests and priorities with Scott. He listened well and provided very insightful input to assist our decision making. The gravel bike I decided on is fantastic and has surpassed expectations in the first few days that I have it.
The service team did a great job on getting all the upgrades I wanted done very quickly and thoroughly to get me out riding ASAP.
Staff are very helpful.
Staff knowledge
The wrenches know what they are doing and will go out of their way to squeeze you in.
Fast and reliable!
Great service and super knowledgeable.
Your friendly staff, in particular - Mitch! Great selection of clothing too.
Mechanics
Sales people
Selection