Customer Testimonials
The mechanics are friendly and always willing to help when I need something fixed on my bike.
They were are to squeeze me in to rectify a problem despite an extremely busy schedule.
Knowledgeable staff who know how to listen and engage
Knowledgeable, friendly, helpful, professional and welcoming staff.
Friendly, knowledgeable and very helpful staff.
Great team environment to serve customers with small town warmth and sincerity. Outstanding selection of bikes , products and accessories for all levels of riders. Very experienced group of technicians to service and repair your bike. The place is always humming.
Great people, great service!
Friendly staff and punctual
The whole experience of choosing a bike was great! Appreciate the knowledgeable staff, Tim & Mitch.
Friendly and knowledgeable customer service
Bill and the guys are always helpful ! I always find what I need. Brett
Everything
I really like that I can purchase your excellent products and services from my very close personal friend Mitch Thacker.
Friendly service and follow up
Good friendly service!
What I really appreciate about Trek is how genuinely friendly and helpful the staff are. They always take the time to answer my questions and explain things clearly, which means a lot to me since I don’t have a big biking community around me. It’s comforting to know I can go in with any question—big or small—and be treated with patience and kindness. I always feel welcome and well taken care of, and honestly, it’s always exciting to stop by the shop!
Top quality products and top quality service! Can’t say enough about all the help Tom gave me while I was trying to find the right bike for me. I’m already sending friends in to try the bikes and ask for Tom!
I am very happy with the quality of the service performed on my electric bike. Professional and friendly staff. Thanks, one and all!!!
You have bikes available for rental, so it is possible to try out road vs hybrid/commuter before deciding on the type to purchase.
Your staff seems always ready to perform adjustments and some repairs on the spot.
The instant service I get when I arrive out the blue with a mechanical.
Friendly service, and quick when just popping in when needing help.
Great individualized service. We were made to feel valued and important
You guys always treat me well, and my bike comes out feeling brand new each time i bring it in for a tune up.
Much appreciated :)
Great staff
The staff, excellent post sales support, including warranty and aftermarket additions.
Always good advice with a smile.
Fast service
Great service and staff, would recommend.
Great service
quality products with excellent service.