Customer Testimonials
Staff
All staff were helpful, knowledgeable and friendly. Matt was excellent and very supportive - his knowledge for bike fitting is great!! I have always had great service from Pro City - Trek In Victoria. Thank you!!
Staff are fantastic! Friendly, courteous knowledgeable and most of all helpful.
Good products and service.
The quality of the bikes and the parts and accessories that come with them. My Fx 3 and my wife’s appear to be the lightest in their class. The gearing system allows us to climb hills that we could never do with other similar bike brands.
The bike techs have done a great job of keeping the bikes in top performance whenever needed with same day service if needed.
Sales service has been impressive, helpful and instant.
We use our bikes for excercise but it’s turned out to be a pleasure using the Trek’s
Great Service today, very accommodating, awesome help and solved my issues
Staff have been helpful with explaining things about buying a 2025 Trek Domane SL Gen 4 endurance bicycle, which I purchased in Feb. 2025. I liked the bike set-up by Matt. I appreciated the customer appreciation sale prices, both in Nov. 2024 and at the time of and just after buying my new bike.
Very helpful andFriendly efficient service.
Best group of guys, nothing is too much trouble. Good prices, excellent service.
Great and knowledgeable.
Very easy to deal with and lots of inventory.
Highly recommend.
First time in the store but the staff fit me in last minute for a quick repair. Great experience and friendly staff.
Great service from Scott. I choose a bike dealer based on the service and Scott won me over to this dealership with his service.
Best service ever. Everyone working in this shop cares about their customers and I can’t say enough good things about this business!
Your friendliness, no pressure, and being attentive when we walked in the door (Alex). Also we are a past customer.
….and we bought e-bikes…we had done some shopping around as well.
I always receive excellent service on my bikes.
All the guys there are so handsome and great!
Fantastic service - great recommendations and reasonably priced!
Great prompt service
Great staff
Great products and even better advice. I walked in looking for a bike to get me around town. Without much knowledge of my own, I was recommended a great bike and even advice for security. I will for sure be coming here for anything else I need for my bike.
Great products and customer service.
The work is done professionally and in good time.
Friendly service, well made products
Well known brand with great pricing
great products great service
Super friendly, patient, and knowledgeable staff. Got me into a new road bike and took the time to explain the bike’s functions when I picked it up. Also got me fitted to ride as soon as I picked it up. Grateful!
Quality products and helpful service.
Handsome staff.
... and good helpful service.
Very helpful. Quick service
I really I appreciate the time given to us and valuable support offered. It's so personal and we feel so welcome. Not to mention the great products at competitive prices! My son has recently got into miking and I am grateful Trek has been, and I know will be, there to support us. Thank you!
Great products great staff great service. 😎🙌