- Phone: 6137673076
Customer Testimonials
Great service, friendly staff.
Good quality products, professional sales people, no unnecessary up selling.
Very impressed with the service and knowledge. The bike fitting was done to a very high standard and I am so looking forward to getting out for a ride. If my next bike was to be a trek I wouldn’t hesitate to go back to the Kingston location.
I do feel that trek have some amazing bikes and a lot to offer the public. My only complaint and it’s minor is the parking. But when you consider that it’s a down town location it can’t be helped.
And if you time it right then the parking isn’t an issue.
I wish all the members of trek (Kingston) well and I have no doubt that they will see me again
Amazing friendly and knowledgeable group. Very welcoming atmosphere which over the years I have come to find it’s very rare for a bike shop to not be full of arrogant employees. Kudos Trek Kingston. Exceeded expectations.
Great service and bikes!
Great products and awesome service when I bought my new bike!
Lots of product and great service
Great service from this location...always.
Professional and caring service.
We love your services and products and appreciate everything about you but I do have a suggestion. We took advantage of the spring clean up for our bikes which was $50.00 off however when we paid the bill you took the $50.00 off the total bill including the tax which really is not how it should be done. You may want to change that aspect of the special. Bike is working beautifully!
Knowledgeable, friendly and comfortable atmosphere and people!
The staff are very knowledgeable about a variety of products and very helpful in showing options. Very efficient booking process for appts. Certainly a go-to shop for all levels of cyclists!
Great service from all employees of the store.
Thank you so much to everyone at Trek Kingston. Communication and in store service was fantastic -friendly and efficient. I only wish I lived closer so you were my local bike store. Thanks!!!
Thanks for fixing my bike trainer! Everyone was super nice and very helpful. Definitely will be coming back for all my bike needs.
Regretfully did not get her name, but I called to ask for recommendations on getting new pedals and shoes for my spin bike so I could clip in. I was super confused with what I needed and the employee I spoke with was incredibly helpful and went above and beyond. She processed my order over the phone and I came to pick it up a few hours later. I appreciated how even though we are in a green zone, the store was obviously taking covid extremely seriously.
Thank you!!
I am very satisfied with the service I got at the Trek bicycle shop. The staff was friendly and very helpful. I would not hesitate to take my bicycle in for service.
friendly, helpful service.
Excellent customer service, very knowledgeable about the bikes and accessories. I felt very comfortable talking to the staff.
Yes, I have already recommended your store to my friends.
Thank you
Excellent customer service!
Very knowledgeable and took the time to answer my questions
You have a good selection of quality bikes.
Staff listened carefully to how we would use the bikes. They asked good questions, were very knowledgeable and were able to make solid recommendations. You also had lots of stock, with more on the way, which is key in the current market.
The service at Trek was wonderful. The staff was professional, kind and very welcoming. I was properly sized for my bike and the staff answered any questions and concerns I had. The staff is highly knowlegeable about their products and encourage customers to ask questions.
I would highly recommend friends and family to purchase a bike at Kingston Trek.
Top of the line service and expertise
Very helpful and love the bike
Fast and reliable service!
Great service and great bikes ( when they can get them :(
I was very pleased from the response of the store. My bike were ready when I arrived to the store and the introduction to the product was very efficient and complete.
Great service at an appropriate price!
Always quality service and care!