- Phone: 6137673076
Customer Testimonials
Great service
Friendly and knowledgeable staff
Excellent quality
Dog friendly
Personal service - spend time to understand needs
Great service
Friendly and knowledgeable staff
Excellent quality
Super friendly. Very helpful and went the extra mile to get my old bike road ready
Efficient and fast
Nice tidy store. Staff people I spoke to were friendly and understood immediately what I was looking for.
Good service, timely, fair price.
Staff is knowledgeable, helpful and focused on providing customers with a positive experience, both in the store and later on their bikes. Their Covid protocol works very well and I felt safe and comfortable when shopping.
extremely friendly and helpful service.
Very knowledgeable on all of the products. They take their time with you and no rushing through things. Answering all your questions and really try to fit you with the right bike for you.
Awesome and beyond !
The team at Trek Kingston’s knowledgeable and friendly service keeps our family coming back again and again - 6 bikes in 8 years!
The staff was friendly and welcoming (especially to a biking novice like myself) and the prices were very reasonable
Great service. They really look after their customers. Can't recommend them enough.
Worth the drive to Kingston.
awesome!
Great products and super friendly staff
Very helpful and friendly staff.
Good quality product and selection
Keep your customer service just the way it is and has been for the last couple of years. I'm so appreciative of a smiling face and kind reception, whether in person or over the phone. thanks. I cannot wait to ride my Brown Betty aka, cruiser.
Curteous and timely.
Courteous and knowledgeable syaff...
Sell high end products, great personnel offering thorough information! Highly recommend them!
Staff seemed very knowledgeable and communicated well. Staff seemed to work as a team and genuinely enjoy interacting with customers . The store had a good selection of quality accessories and parts .
Great customer service, extremely knowledgeable staff, it's worth the drive to Kingston!
The staff is friendly and knowledgeable.
The customer service is always spot on and the bike maintenance is thorough. I love the winter/spring deal, encouraging us to get our bikes tuned up before the warm weather hits!
After our online research, made easy with your website information, we found the bikes that suited our needs and they were in your inventory so the decision was easy.
As we stocked up on some accessory items the staff immediately installed them on the appropriate bike professionally and ensured we had all the proper gear to get out and get cycling.
We would like to thank Sue for her patience and guidance during our time at the Trek store as she made it a pleasurable experience.
regards Joan and Name removed
Good customer service.
Excellent return policies and good, friendly knowledgeable service
Great customer service.
Top notch, excellent sales and service. Highly recommended.
They took the time to ask what my needs were.