- Phone: 6137673076
Customer Testimonials
Great service and the Trek Kingston team helped me find my perfect bike!
Amazing friendly customer service!
Quality
Knowledgeable
Courteous
Friendly, responsive, knowledgeable staff, and high quality products.
My only concern is the difficult parking. Other than that, a great experience.
The people!
Great service!
High End Products at a reasonable price point!! High End Service! Best bike shop I've ever been to! Great people, great service - Under Promise and Over Deliver!!
Everyone was so helpful and knowledgeable, I would definitely recommend the shop to anyone!
I phoned for curbside pickup Thurs & it was ready to pop into trunk upon arrival! Thx
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I really liked your customer service! Everyone was very kind and helpful which was nice as I was a bit stressed about the big repair needed on my bike.
Fast and friendly service. And a great job servicing the bike, staying well within the estimated cost.
Amazing Service! We couldn’t be happier with the bike.
Very professional staff and incredibly helpful service. These guys really know their stuff, and are willing to spend time with those of us who do not.....
My experience has been limited, and with minimal cost, but when purchasing my next ride, I will look to them first.
Cheers
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Service was great
Had what I needed
Pickup was easy
Knowledgeable staff. They were helpful with upgrading/tuning my mtb while sticking to my price request. Nice work.
Customer service was exceptional
Service staff was friendly and patient. I didn’t feel rushed and he answered all my questions and even threw in some tips.
Friendly staff; well-organized; good products.
Great service. Repairs were perfect. Booking system was easy. No problems with drop off and pickup. Staff was friendly and knowledgeable. Quick turnaround. COVID protocols being followed.
Great service. Friendly staff.
So helpful!
Friendly, fast and reliable service. Very knowledgeable and helpful staff
Personal service, great staff. Trek are great bikes, our family have bought many
Excellent turnover. Friendly. Go the extra mile. I am never disappointed.
Great service and live the bike.
Had a product I couldn't find elsewhere (Chain Lube). Quick response to my on-line order.
Greetings,Follow up,Attention to my inquiries, Just felt Good about my purchase.
Trek is operating so efficiently adhering to all Covid rules. We received the very best service. Thanks to LeAnne and Trek . From 2 happy bikers.
Excellent service. Very accommodating, knowledgeable and friendly!
We found the whole team at Trek Kingston to be so accommodating and patient with our unique situation (buying from overseas). Upon final pick up many many months later ( due to our schedule and COVID restrictions) we found the shop to take customer service to a whole new level of great!
Well worth the drive from Ottawa!