- Phone: 6137673076
Customer Testimonials
Great knowledgable staff
Service was excellent, coffee was good. Fast service and repairs.
I had a wonderful experience at Trek Bikes Kingston. The staff were extremely friendly, helpful and knowledgeable. I will highly recommend them to anyone.
My first time at TREK. Service was professional, efficient, appropriate, and affordable. All the things I want in a bike shop. I would definitely return to TREK and I would recommend it.
Excellent and helpful staff. They even had a treat for my dog.
Friendly help, no pressure and good quality product
Very friendly and helpful staff.
Great People and great value!
Very friendly service, I really appreciated my complimentary tune up. The bike also seems to be fixed, did 25K last night and the noise didn't start! Awesome people and shop! Thanks Trek Kingston.
Always friendly, incredibly knowledgeable and ready to help with a big smile! Best Bike Shop In Kingston!!
Fantastic, friendly, knowledgeable, enthusiastic and generous staff. Nice bikes too!
Quality products offered by a knowledgeable staff and fast service and repairs
Mike gave me an excellent service he cares about me and my expectations thanks !!!
Great products and outstanding service !!!
Friendly personable service. Reliable.
Personable, knowledgeable, didna great job on the service.
The welcome and invite into the shop is beyond comfortable. Parking is easy. One isn’t worried about how bad the neighbourhood is like “other “ bike shops in the area. Very clean, courteous, friendly sonic speed service! Hands down 1010
Responsive, customer service orientated, knowledgable staff
Service was fast and comprehensive, appropriately priced.
Can't wait to get back on my bike!
Fast and courteous
Wonderful knowledgeable and friendly staff!
Excellent service!! A breath of fresh air when compared to some other shops in Kingston! Looking forward to my next visit.
Very good service. Pleasant staff.
Great customer service.
Friendly, knowledgeable, helpful service. Quick turnaround on getting my bike serviced.
Good selection and if they don’t have it on hand, they’ll get it. Very friendly staff willing to help, educate and follow up!
Great service. Friendly knowledgeable staff.
Love new store-staff are always very very nice and back it up with great service
Thank you! All staff that we interacted with were very helpful and personable. Our bikes looked amazing when we got them back.
We really appreciated that no one tried to upsell us anything and were very honest about the work that needed to be done and the equipment needed.
I do not especially like the bike industry as a whole, pricing and technology do not seem to make sense.
Do I as a amateur/intermediate rider need the same pro level bike or geometry etc?
Wouldn’t I benefit more from better compatibility between bicycle parts, ie interchangeable parts to have more bicycles that do more things, less making a bespoke design that has a bespoke sku, and owning one bicycle that only does one thing.
What I adore about my local Trek store is the owner is the same chap I have dealt with since he owned/worked at cyclepath where I bought my first bike.
He was always fair, and he truly loves bicycles.
The staff at the new location (walking distance now for me!!) are friendly and welcoming.
The store is top notch inside as well.
Also my trek 7.1fx is a workhorse, I plan on the shop keeping it in tune for the rest of my life, almost 30,000 km to date.