- Phone: 6137673076
Customer Testimonials
Fantastic service! They found something within my budget. My son loved the play area!! Staff also helped him fit a helmet (he is 6) and picked out a bell. Great service! Fantastic place I can hardly wait to go again!!!
Knowable sales people. The service was just great….Beth was always there to answer our questions as we deliberated over a year before we bought our bike.
We live in Ottawa and went to many shops here and when we found your shop we could not get over the level of service compared to here. If you are over 40 no one at Ottawa bike shops even speak to you!
We plan to bring our bikes back to Kingston for servicing and we are recommending you to many of our friends.
Take care and see you soon
Best staff on the planet! So friendly, warm, caring, knowledgeable and generally awesome!
Beth was fantastic and totally knowledgeable about all the products. I would highly recommend Trek to anyone shopping for a great bike
Super staff
Prices for service were reasonable. They actually talked me into taking a cheaper package because it would better suit my bike. Staff were friendly and helpful.
Very helpful staff
Very prompt service
Excellent advice
Great new showroom. Friendly & knowledgeable staff. Great products!
People are friendly, it doesn’t feel pretentious, Trek has high quality stuff
quality products/knowledgeable staff/attention to client needs/ensured that we understood the warranty, the product and that we were getting a bike that addressed all our needs.
Great product, knowledgeable friendly staff:)
Friendly service, helpful information and organized space.
Staff are very Friendly & Knowledgeable about Products.
Very Satisfied with my Bike & Accessories
Will Highly Recommend Trek Kingston
The service is excellent. Really like the new location.
Friendly, expert and timely service!
Store is super welcoming and staff are great.
Online service and sales booking system is a great option for efficient and informed scheduling.
Trek offered everything I was looking for in a gravel bike. I also liked the fact that parts easy to get should I need them. The service I received at Trek Kingston was exceptional. I dealt with both Leanne and Beth. Both gals were knowledgable and listened to my needs and wants. They took their time to set me up on the trainer to ensure the components were tweaked to fit my physique and riding style. All in all a very positive experience... thumbs up!
owners and staff are very friendly and helpful.
The experience in your store was great from beginning to end. You were great to my child and got her situated in your play room. Quickly took my bike in for service , helped me purchase a new bike and accessories. Your store eve gave my daughter a free bell for her bike. It was a quick and painless experience and I will be shopping there in the future. The only reason I haven’t selected a 10 for the scoring is that the rep that helped me purchase a new bike didn’t provide me much decision making information about why I might be interested in one trim model over another . Why might I not want the marlin 6 and potentially want a higher number trim. What do they provide that my current selection doesn’t and how might that be a benefit or determent. Thanks for all your help , love the new location.
Big bright store with much inventory to choose from. Friendly, knowledgeable staff that go out of their way to help. 10 out of 10.
My bike is running super smooth post-tune up.
Amazing interaction as always. My go to for all of my bike maintence needs.
friendly, knowledgeable, didn't try to upsell, bright and roomy physical space
Amazing service as always! Thanks guys
Very helpful staff and always happy to help
Exceptionally friendly and knowledgeable staff
Amazing service and products.
Fantastic customer service! Super knowledgeable and friendly. We love our bikes!
Incredible staff and great products. Plus, in their new location there is plenty of free parking!!!
I’ve had a fantastic experience with Trek since I bought my first bike in 2023. The employees are so knowledgeable, helpful, and friendly. I’ve come back for a tune-up and fender installation since and I’m seriously impressed. I love my Trek FX and Checkpoint, and I will be back for all my bike needs!