Customer Testimonials

Always great and friendly service.

Good value for your money. Well organized store. Employees were very professional. Didn’t feel any pressure to buy.

Knowledgeable, friendly and competent

Trek makes v good if pricey bikes. The folks at the shop clearly love cycling and I thoroughly enjoy sharing a laugh w them!

Great support and wonderful customer service!

Each and every time I find the most pleasant people working at Trek Kingston. Non judgmental, not clique-y as I find other local shops. These guys care about getting the rubber rolling and not about how fat your wallet is. And if they don’t have what you’re looking for, they will do their best to get it or direct you without bias to where you can. Great local shop and great new location!!

The Trek staffing team were ready and able to assist me with the purchase of a gift card and advise me of the variety of bicycle tune-ups available to me for next season.
A pleasure to go into their new business site.

Trek has great staff. They are friendly, knowledgeable and helpful.

Super helpful and friendly staff! They did a lovely job of checking over & servicing my bike and had it ... and me all set to go for a reasonable price.
... a senior

Good selection and good sales team.

The time staff took to ensure I was getting the right bike and right fit for me.

Great brand of Bicycle… great sales and service.

Products are excellent but the service is beyond exceptional!

Like the product and the personal service is top notch

Fast friendly and reliable

Expert repair, friendly service, super organized, everything you need for your bike!

Services:
Staffs are very helpful, friendly and patient!

Products:
I just started using my new bike, new helmet from Trek today.
I am please with it!
I am sure your products are great, because I was introduced by my friend to your shop!

Thanks,

Good service, nice people

*****

Good quality products with excellent service. Helpful, accommodating and knowledgeable.

Simply the best! Shoutout to the best team who was able to diagnose and fix a cracked front fork on my speed concept in record time so I could race this past weekend at IM Chattanooga!

Helpful, no pressure, knowledgeable, professional, efficient

I was really impressed with the staff at Trek Kingston. In particular Sue. She was very helpful in getting the bike repair done promptly and was very good at get the bike parts we wanted.

I have been to other bike stores in Kingston and in my opinion Trek stands out in being approachable and fair. I can't say this about other stores in particular J&J.

I lived in Kingston over 20 years ago and I got the same amazing service back then in buying my first pair of bike shoes from them. I decided to give them a try since moving back to Kingston and can be more happy with the decision.

Trek is our store!

Great service and bikes from friendly staff.

Prompt friendly service.

High quality products. Service is outstanding. The staff accommodated me with same day service as I live two hours from Kingston. Shop is super nice and is located in a less dense area than before. Thank you Trek for all you do to your customers.

the staff very friendly...

Service is always friendly and knowledgeable. Bikes are awesome

Friendly staff
Quality service with good turnaround times
Good products and staff knowledge

The staff went above and beyond to make us feel welcome in our new town, Kingston. And they gave great service when completing a minor repair on my bike.