- Phone: 6137673076
Customer Testimonials
Friendly, knowledgeable staff and technicians, they are efficient and reliable. The service is definitely a “10”.
The new location has a much larger showroom a wide range of products on display. There is a convenient area by the store for road testing bikes and lots of parking right by the front door.
As far as the Trek Verve II Electric bike goes, I have put over 5,000 km on mine and it has performed consistently well.
straightforward, cost is noted up front, clean bike when picked up,
Friendly customer service, knowledgeable staff and great to have in the neighbourhood and along a bike route(s).
Well made solid bikes, easy to ride. Reminders about servicing. Friendly staff.
Even though the mechanics were busy, they found time to service my bike so I could do my club ride the next day. Very friendly staff, much appreciated.
Great service.
The bikes we purchased ride extremely well. Very smooth gear shifting. The quality appears to be excellent. The staff, both sales and service are both friendly and knowledgeable. It is a pleasure to visit the store.
My first time dealing with Trek and it was a great experience. Repair was done quickly, they kept in touch with any changes to price. Everyone there was a pleasure to deal with. Definitely will be going back for all my maintenance or repair needs.
Very friendly and helpful
CUSTOMER SERVICE is outstanding! Nice people, lots of staff/help, very pleasant disposition from EVERYone with whom we communicated. My husband remarked “you don’t see service like this anymore” as we drove away (ebike tune-up.) The 90 minute drive from home was well worth it.
Brought Rapho cycling shorts which is really good for long ride…
Since I got my first bike from them, it seems I join a caring family- anything anytime I need help or opinion, just go back to ask. They always help me out with beyond my expectation! Everyone there everyone , so supportive, so friendly!
Very friendly and knowledgeable staff!
The best customer service in Kingston
beautiful store
Top quality products
Easy parking
Friendly, prompt and knowledgeable service
Great service!
Trek Kingston is the best. It's like visiting family every time you visit the shop and Trek products are obviously top of the top!
VERY friendly.
VERY knowledgeable
Willing to go the extra distance
Made accommodations, allowing me to defer payment until I was able to pick up the bike (a matter of 2 weeks), and switched tires.
Always great and friendly service.
Good value for your money. Well organized store. Employees were very professional. Didn’t feel any pressure to buy.
Knowledgeable, friendly and competent
Trek makes v good if pricey bikes. The folks at the shop clearly love cycling and I thoroughly enjoy sharing a laugh w them!
Great support and wonderful customer service!
Each and every time I find the most pleasant people working at Trek Kingston. Non judgmental, not clique-y as I find other local shops. These guys care about getting the rubber rolling and not about how fat your wallet is. And if they don’t have what you’re looking for, they will do their best to get it or direct you without bias to where you can. Great local shop and great new location!!
The Trek staffing team were ready and able to assist me with the purchase of a gift card and advise me of the variety of bicycle tune-ups available to me for next season.
A pleasure to go into their new business site.
Trek has great staff. They are friendly, knowledgeable and helpful.
Super helpful and friendly staff! They did a lovely job of checking over & servicing my bike and had it ... and me all set to go for a reasonable price.
... a senior
Good selection and good sales team.
The time staff took to ensure I was getting the right bike and right fit for me.
Friendly and efficient service