Customer Testimonials

Perfect....thanks.
Dave

My first Trek, Roscoe 8, has been fantastic. As have the staff at Kingston Trek!

The staff were all helpful and pleasant to deal with, and no pressure sales tactics.

Great products, service, and value.

We orders three bikes online and went to pick up in store. The knowledge and service was fantastic! Very friendly and very helpful people!

Efficient and friendly service. Very helpful recommendations and overall support for all of my questions!

Friendly and knowledgeable staff. I also enjoyed browsing the products on display - the showroom area was very nicely set up.
Prices on accessories (I came in for chain lub) were same as online.
Welcome to the west end Trek!

Very helpful staff member.

A great product and an outstanding team at Trek Kingston. I couldn’t be happier with how the process went. They made sure I was set up correctly and answered any questions I had.

Prompt service and fair prices

Accompanied by fantastic service

Very professional, only the best stuff, friendly too!

It’s a pleasure dealing with the team at Trek Kingston. Very friendly, knowledgeable and helpful. And the product is great too!

Staff are very helpful and knowledgeable.

The bikes are excellent and the staff is very knowledgeable. You make it very easy and a pleasure to deal at your store.

Friendly helpful service & good pricing

Staff is very friendly and informative, they are really helpful to customers that are not very knowledgeable about bikes.
Also I have nothing but positive things to say about my Trek Domane.

The fact that your team treats me so well every time I'm there to get my bikes tuned. Old school customer service can be found here!!!! :)

Great staff!

I've always liked my Specialized hybrid; it's perfect for me, and it was a good price.
I just got a yearly tune-up and Sue went out of her way to get it done in one day so I wouldn't have to make another trip from Napanee.

Great bike!

Easy to deal with and very helpful to a newbie Ebike rider.

Always friendly service!

I love that you send me reminders and incentives to get my service done before the season starts. I love the care and attention you give to me as a customer & to my bike. I love all the parking at the new location. And I love that extraordinarily amazing help loading bikes in cars!

Excellent experience purchasing a new bicycle. The staff were very pleasant to deal with as well as knowledgeable and patient. The staff where also very nice to my dog who came with me into the store.

Great personal attention by knowledgeable staff.

Friendly staff. Excellent bike repair department. Thank you!

The service was prompt and all aspects of the repair were explained clearly and concisely. Post servicing the bike was like new again.

Everyone is very helpful. Service was great and only repairs were done that were needed.

your store was a little hard to find, because the big sign was in a parking lot next door, and the street number on your front door was small... Beth was excellent, on the phone, gave me good info that saved us shipping charges, and when we came in, the accessories were installed promptly.
One little thing about the bike, your store decal is located at the bottom of the seat stem/pillar, it should be LOUD and PROUD at the top, in you're Face!

Thanks for the great deal and great service, Pat & Alison