West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   April 30, 2022 — Rated 10 out of 10 by K.P. West Point Cycles - Main St.
What do you like about our products and services?

Great customer service

Report a concern   April 28, 2022 — Rated 10 out of 10 by D.R.S. West Point Cycles - Main St.
What do you like about our products and services?

Good quality products and outstanding service by the sellers.
Report a concern   April 28, 2022 — Rated 10 out of 10 by Nathan Willis West Point Cycles - Main St.
What do you like about our products and services?

A product I ordered wasn't in stock but the representative helped me with a suggested replacement quickly and easily.
Report a concern   April 28, 2022 — Rated 10 out of 10 by Tom Mcsorley West Point Cycles - Main St.
What do you like about our products and services?

Andrew was fantastic! Knowledgeable, very helpful, and just laidback. My wife and I have both had great experiences and would happily recommend.

Report a concern   April 28, 2022 — Rated 10 out of 10 by E.A. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly very nice folks. I bought online bicycle odometer and went to pick it up, they were kind enough to provide information and ensure quality.
Report a concern   April 25, 2022 — Rated 9 out of 10 by D.P. West Point Cycles - Main St.
What do you like about our products and services?

Staff provided prompt and custom tailored service that went beyond my expectations
Report a concern   April 24, 2022 — Rated 10 out of 10 by B.T. West Point Cycles - Main St.
What do you like about our products and services?

Great service and really happy with the product
Report a concern   April 24, 2022 — Rated 10 out of 10 by D.J. West Point Cycles - Main St.
What do you like about our products and services?

Friendly efficient staff.

Report a concern   April 24, 2022 — Rated 10 out of 10 by V.L. West Point Cycles - Main St.
What do you like about our products and services?

Jack was super helpful. He greeted me warmly, listened well to my explanation of what I was looking for, and then helped me fine tune until we'd found it. An excellent shopping experience. Thank you!
Report a concern   April 24, 2022 — Rated 10 out of 10 by A.B. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and knowledgable staff
Report a concern   April 24, 2022 — Rated 10 out of 10 by R.L. West Point Cycles - Main St.
What do you like about our products and services?

Great service and helpful staff!
Report a concern   April 23, 2022 — Rated 10 out of 10 by L.J. West Point Cycles - Main St.
What do you like about our products and services?

Super friendly, very helpful. Knew the product very well. Sold what was needed. Wasn't pushy. Quick with their service. Lovely experience over all.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Adrian Bernardino West Point Cycles - Main St.
What do you like about our products and services?

Andrew was great and very helpful with helmet assistance.
Report a concern   April 15, 2022 — Rated 10 out of 10 by M.D. West Point Cycles - Main St.
What do you like about our products and services?

Good service. Very accommodating.

Report a concern   April 15, 2022 — Rated 10 out of 10 by David Richmond West Point Cycles - Main St.
What do you like about our products and services?

Great friendly staff and a great selection of bikes, gear and components if you need them fast.
Report a concern   April 15, 2022 — Rated 10 out of 10 by Dave Clancy West Point Cycles - Main St.
What do you like about our products and services?

Andrew is terrific, knowledgeable, friendly, helpful and responsive
Report a concern   April 15, 2022 — Rated 10 out of 10 by Vicar Li West Point Cycles - Main St.
What do you like about our products and services?

Excellent service, helpful and friendly customer service!

Report a concern   April 9, 2022 — Rated 10 out of 10 by Chloe Taylor West Point Cycles - Main St.
What do you like about our products and services?

We recommend your shop all the time because you are friendly and knowledgeable.

Report a concern   April 9, 2022 — Rated 10 out of 10 by E.T.N. West Point Cycles - Main St.
What do you like about our products and services?

helpful staff
Report a concern   April 9, 2022 — Rated 10 out of 10 by Moira Munro West Point Cycles - Main St.
What do you like about our products and services?

Personal attention, practical advice, excellent products
Report a concern   April 9, 2022 — Rated 9 out of 10 by A.E. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff
Report a concern   April 9, 2022 — Rated 10 out of 10 by Katrina Sovio West Point Cycles - Main St.
What do you like about our products and services?

Super friendly service & you carry Trek :)
Third bike that I’m buying from West Point!

Report a concern   April 9, 2022 — Rated 10 out of 10 by A.P. West Point Cycles - Main St.
What do you like about our products and services?

Staff… friendly, knowledgeable and super polite!
Report a concern   April 7, 2022 — Rated 10 out of 10 by M.K. West Point Cycles - Main St.
What do you like about our products and services?

Service is excellent. All service people on the floor are knowledgeable, they listen, are patient, and no request is too small. I always feel like their focus is on me until I basically have nothing else to ask or get done. If I have had issues, complete efforts are made to rectify them as soon as possible.

Report a concern   April 7, 2022 — Rated 10 out of 10 by G.F. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, considerate and professional service
Report a concern   April 7, 2022 — Rated 10 out of 10 by Kevin Louis West Point Cycles - Main St.
What do you like about our products and services?

Old school service. The bike specialist was very helpful and informative. I was taken care of and I loved it. The Trek Verve 2 I purchased is also awesome. I'm in joy!
Report a concern   April 7, 2022 — Rated 10 out of 10 by N.M.R. West Point Cycles - Main St.
What do you like about our products and services?

The staff member (forgot his name, long beard) was very generous with his time explained everything thoroughly so I made the right decisions.
Report a concern   April 6, 2022 — Rated 10 out of 10 by R.W. West Point Cycles - Main St.
What do you like about our products and services?

Very helpful and friendly service

Report a concern   April 4, 2022 — Rated 10 out of 10 by Filip Van Petegem West Point Cycles - Main St.
What do you like about our products and services?

Friendly service. The staff really did their best to get my bike up and running. My back wheel was toast, so I wouldn't have been able to ride. But they got it installed the same day, despite a back-log of service requests. I'll be back.
Report a concern   April 1, 2022 — Rated 10 out of 10 by G.L. West Point Cycles - Main St.
What do you like about our products and services?

Very helpful staff and super professional bike pickup. Very happy with the service.


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