West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   December 24, 2022 — Rated 10 out of 10 by C.T. West Point Cycles - Main St.
What do you like about our products and services?

Customer service that takes that extra step to satisfy.
Report a concern   December 23, 2022 — Rated 10 out of 10 by R.K. West Point Cycles - Main St.
What do you like about our products and services?

Andrew is really awesome, he is very knowledgeable. I go to Wpc because of him.

Report a concern   December 17, 2022 — Rated 9 out of 10 by G.T. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff.
Report a concern   December 15, 2022 — Rated 10 out of 10 by A.D. West Point Cycles - Main St.
What do you like about our products and services?

Excellent customer service! Friendly and knowledgeable staff who take time to attend to customer's needs.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Honey Halpern West Point Cycles - Main St.
What do you like about our products and services?

Informed floor personnel. Reliable trustworthy products.
Everyone is polite, cheerful, knowledgeable and helpful.
And go that extra mile eg.helped me with bike light installation.

Always feel comfortable at your store!!
Report a concern   December 15, 2022 — Rated 10 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

Had the products I was looking for in stock. Turn around was quick. Customer service was great, friendly and super organized. Love shopping with Westpoint.
Report a concern   December 15, 2022 — Rated 9 out of 10 by J.S. West Point Cycles - Main St.
What do you like about our products and services?

Prompt service. Staff are very informative and explain the service well.
Report a concern   December 4, 2022 — Rated 10 out of 10 by Heather Allen West Point Cycles - Main St.
What do you like about our products and services?

Friendly, honest and timely service from a team that likes bikes and riding.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Marc Lindy West Point Cycles - Main St.
What do you like about our products and services?

I love the positive vibe and attention to detail.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Matthew Biehn West Point Cycles - Main St.
What do you like about our products and services?

Great discount
Report a concern   November 30, 2022 — Rated 9 out of 10 by E.F. West Point Cycles - Main St.
What do you like about our products and services?

Always very helpful, knowledgeable and friendly
Report a concern   November 24, 2022 — Rated 10 out of 10 by K.M. West Point Cycles - Main St.
What do you like about our products and services?

Always very helpful with good advice and recommendations, and willing to do extra little things like pumping up my tire and tightening the kickstand while changing a flat tire.
Report a concern   November 23, 2022 — Rated 10 out of 10 by A.H. West Point Cycles - Main St.
What do you like about our products and services?

Great range and customer service. Really appreciated staff going out of their way and double checking inventory for a non-quick release front basket on my behalf.

Report a concern   November 22, 2022 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

I really appreciate the friendly, helpful and efficient staff. I feel confident that my bike is being serviced thoroughly and expertly.
Report a concern   November 21, 2022 — Rated 10 out of 10 by I.M. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service as always!! Staff are knowledgeable, friendly and very helpful.
Thank you!!!
Report a concern   November 20, 2022 — Rated 10 out of 10 by Quinn Duffy West Point Cycles - Main St.
What do you like about our products and services?

Staff is always friendly and incomparably helpful!
Report a concern   November 14, 2022 — Rated 10 out of 10 by Rohit Sharma West Point Cycles - Main St.
What do you like about our products and services?

Good quality and reasonable prices.

Report a concern   October 29, 2022 — Rated 10 out of 10 by J.P. West Point Cycles - Main St.
What do you like about our products and services?

Andrew, Joko, Randy & rest of staff ALWAYS great service & very accommodating.

Report a concern   October 28, 2022 — Rated 10 out of 10 by Naoko Fujimaki West Point Cycles - Main St.
What do you like about our products and services?

The person who helped me was incredibly kind and offered me detailed instructions on how to use the pannier which was very helpful to me. 5 star experience!
Report a concern   October 28, 2022 — Rated 10 out of 10 by Brandon Nichols West Point Cycles - Main St.
What do you like about our products and services?

Solid product list, not expensive but what you carry is good. Service was prompt fast and lent me some bike parts to test them. Glad to be trusted and help me get the parts I need, which means I can make expensive purchases with confidence.

Thank you
Report a concern   October 27, 2022 — Rated 10 out of 10 by J.W. West Point Cycles - Main St.
What do you like about our products and services?

Good service. Helpful people.
Report a concern   October 25, 2022 — Rated 10 out of 10 by R.G. West Point Cycles - Main St.
What do you like about our products and services?

Very helpful staff.
Report a concern   October 24, 2022 — Rated 10 out of 10 by D.B. West Point Cycles - Main St.
What do you like about our products and services?

Randy was excellent. Knowledgeable, friendly and very professional. He really is a great sales person. His passion shines through!
Report a concern   October 22, 2022 — Rated 10 out of 10 by Michael Saunders West Point Cycles - Main St.
What do you like about our products and services?

they opened their doors early, an hour and half, for me. I was so pleased with them I bought a bicycle.
Report a concern   October 20, 2022 — Rated 10 out of 10 by Michael Langdon West Point Cycles - Main St.
What do you like about our products and services?

Exceptionally helpful, friendly and knowledgeable.
Report a concern   October 17, 2022 — Rated 10 out of 10 by Sonny Wong West Point Cycles - Main St.
What do you like about our products and services?

Consistently good. What more do you need?
Report a concern   October 16, 2022 — Rated 10 out of 10 by John Prasad West Point Cycles - Main St.
What do you like about our products and services?

Excellent customer service.
Exciting new bike day with new Trek Checkpoint ALR 5

Report a concern   October 5, 2022 — Rated 10 out of 10 by D.P. West Point Cycles - Main St.
What do you like about our products and services?

Honestly, every time i have been in - the item i needed wasnt in stock. BUT staff were helpful in identifying what i need, and either ordering it or redirecting me to somewhere i could get it. staff are always friendly and helpful, even for those of us who probably ask super dumb questions because we aren't deep into the cycling world.

Report a concern   September 23, 2022 — Rated 10 out of 10 by F.T. West Point Cycles - Main St.
What do you like about our products and services?

Service was great. Went through a brief run down on what my needs were to assess the most suitable bike for me.

Very efficient, courteous, no pressure by sales staff.

I'd definitely recommend West Point.

First name removed :)

Report a concern   September 17, 2022 — Rated 10 out of 10 by J.U. West Point Cycles - Main St.
What do you like about our products and services?

You’ve got the best bike mechanic in the city.


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