Customer Testimonials
Great customer services
I like the fact that you promote and sell quality products like Bontrager/Trek. Your staff is friendly, helpful and I have always received great service. I also like that if you don’t have something you can usually have it brought in from an other location.
Went there to get a new bike tire for an older mountain bike. Bob did a great job and now I feel safe on country roads with this high quality tire and workmanship. West Point Cycles are always friendly and helpful and get the work done in good time. They give honest recommendations on what your bike needs whether it's a high end bike or an everyday older bike. I would recommend their services to anyone needing reliable, knowledgable bike service.
Thanks WPC!
Nancy Pap
All the staff are super friendly, and the service is great!
friendly experienced staff.. great service in timely manner
Fast shipping and good prices
Nothing! Just kidding 😀
I would definitely recommend your products and services to my fellow cyclists.
Great people who listen to you and help you. Also wide assortment of bicycle gear and bicycles.
Great customer service, flexible returns, so helpful and good vibes
Fantastic service! The team were absolutely amazing and got everything done as quickly as they could do, couldn’t recommend highly enough
good job fast service thanks
Friendly staff.....knowledgeable.
The sales agent who helped me was fantastic.
You have a successful business because you cater to cyclists who need your services. Just from the brief encounter yesterday I was advised to buy a new rear tyre for my bike because the existing tire was worn out. And I agreed to replace it. Went for a ride today and had a great time.
You have bicycles for all ages and levels.
I have no problem in recommending your business to anybody that owns a bike or is looking for a new bike.
Friendly people, helpful
Prompt service and very courteous knowledgeable. Why recommend them to my friends. Glad to have them in my neighbourhood. First name removed
Quick service, good recommendations by staff, friendly customer service.
Great service.
Great service. Good quality works.
I can rely on WPC to keep my bike in top condition regardless of the number of miles on it.
Very helpful:)
Great service
Good hours and helpful staff. Quick turnaround for servicing.
Everyone I've talked to at West Point is always so kind and considerate when discussing what product is best for me, what services I need, etc. I feel so well taken care of.
Excellent customer service.
Manager was very helpful and informative.
Always good sensible advice; no hard sell. The must helpful, knowledgeable staff ever! Especially Fiona.
Excellent service as
Professional and honest service and sales team.
Quality products, and quality service !
Always friendly and excellent service - the best.
provided useful information on replacement tire and tube for our old Kona bike