Customer Testimonials
As usual, service was personable, efficient and clearly explained.
Friendly, competent and professional service. Have had my bikes serviced at Trek Port Charlotte, always to my satisfaction.
very helpful and great service.
Excellent customer service, knowledgeable and friendly staff… have always appreciated the energy of this location!
No surprises about their service. Very knowledgeable and professional. Will definitely recommend to friends.
The guys in the repair area are always super nice and super quick to make any repairs! Thank you!!
A delightful experience in every way, friendly, smart crew. Great selection of beautiful bikes. I felt right at home, no pressure!
excellent response to urgent repairs. Colin's the man!
I’ve been shopping here for years and the staff is always very helpful and friendly. They make sure I get the service I need in a timely manner and have helped me out several times.
Associate fixed issue of bike promptly
Gabriel
Extremely professional and knowledgeable
Very friendly service with good efforts to try to assist the customers as quickly as possible, even though they were busy. I always get my tire repairs done there and have more than Got my moneys worth out of the lifetime flat repair
The friendliness of the staff.
The Service team are really good. Wheel guy in East Naples did a great job; super fast.
Great team at the store!!!
Quick and efficient service. I had my new tire and tube done in 15-20 minutes.
Jeff was amazing! He explained my choices to me, and was very personable and professional! This dude clearly loves his job and gives great customer service!
The service at the Sunrise store was great. My questions about the different bike tire pumps were answered quickly.
The staff at the Estero FL store are very knowledgeable and helpful before and after a sale. You don’t get the feeling that they try to upsell you. They are patient with beginner riders as they are attentive to the more experienced riders who require more technical assistance. Having patience and a friendly attitude will make for lifelong/repeat customers.
Manager was very good. Great improvement from the past management
Thank you
Honesty
Responsiveness
Customer Service professional
Clean welcoming store.
Great customer service!
Knowledgeable staff.
Great local shop w/ lots of parts.
Great service and knowledgeable
Great, friendly service and prompt help.
Great service and selection
I received such wonderful service! I’m so happy with south Naples Trek. Your team is awesome.
Prompt, friendly service, quick turn-around
Service department provides timely resuts