based on 602 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent selection, service and kind staff. Thank you for all of your help!
Sweet Pete's had just the products I needed. I do food delivery and my gear is critical. I was realizing that my old helmet was getting weather-beaten (too much UV exposure) and my current pair of riding glasses were uncomfortable and not exactly fashionable. I was able to find a new helmet (Bontrager Solstice) that fit well and looked great and was in my price range. Despite arriving in the shop at a very busy time, the sales staff were attentive and were able to help me find the helmet I was after and were able to get me sorted out quickly.
The glasses (Tifosi Veloce Reader glasses with a 1.5 lens) were online order only. I was able to order them online for in store pickup and they arrived much faster than expected. They work very well and are a definite game changer for my delivery work. I'm now easily able to read messages on my phone (handlebar mounted) quickly and accurately and keep my attention on the road. Very impressed with this shop and the staff and with these products.
Amazing service, friendly staff, would definitely recommend to anyone looking for anything bike related.
Great service. Knowledgeable staff.
Been a regular for many many years, bought my bike there too. So there's a reason I keep coming back and that's great customer service and great work on the bikes.
The service and whole experience has been excellent
I realize parts and labour are an issue but it would be really nice if you could reduce service times
Prompt and well priced
Great variety, and fast, easy shipping (although I live close to the shops)
I appreciate your prompt responses to inquiries submitted by email. Very pleasant sales people.Thank you.
Good service, fair prices. Nice staff. I have been a client for over 30 years.
Fantastic, friendly service, quick. My bike is great so far, so thank you! I would highly recommend Sweet Pete's.
you have the best website for ordering stuff.
Knowledge
And helpfulness of repair services
Great service from every member of the team I dealt with
Everything
your on line descriptions need a little more info but otherwise excellent experience
Good ppl
Nice bikes, friendly staff
Service is fast and accurate offering high quality products for bikes! Thank you!
Sales staff are good guys, owner is a grump
I had a quick question for the young cashier and his response was simply "I have no idea" and didnt want to make any efforts to look into it. Worst cashier ever
Great service! I love my new bike!
Jae was incredibly helpful in helping me choose the bike. He offered many suggestions and and it made purchasing my bike much easier than I expected. Great customer service. Thank you
personal and professional.
Extremely pleased with Shawn's services. He went above and beyond to make sure I was sorted out and race ready
You are friendly and knowledgeable!
Nice, helpful staff. Good service (repair) and products.
Great customer service. I know you guys are super busy right now but you took the time to help me adjust my seat and make sure my bike was fitted ok. Also, you provided great advice on the tires I could purchase and provided good choice without my feeling pressured.
I have had bad experiences with bike stores very close to you where they tried to sell me a commuter ladies bike when I said I wanted to get my bike fitted!!
Thank you.