based on 6803 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
These guys are great! Client service, produts available at the store, good prices.
I will buy there again for sure!!
Selection, quality, proximity
For the third time the Service Dept couldn’t help with a request.
Very fast and efficient service
I found some accessories at Sweet Pete's that I was looking for, at better prices than anywhere else I looked. I was also really impressed with how quickly they shipped my order.
Clear website. Fast dispatch to shipping.
I also like that free shipping in canada is at $100. I have abandoned other online stores because free shipping is higher (increased).
Easy order process. Items received from warehouse quickly.
Great products and service!
Prompt service. Parts were exactly what I ordered. Thank you.
Very fast shipping and good quality product!
Thanks a lot!
Great communication. Quick responses to e-mails. Very happy with the experience.
Had what I needed and Fast Shipping
Staff were very friendly and spent over an hour with me selecting a new mountain bike. Really knowledgeable and nice people. Didn't try to oversell me and got me on a new (demo) bike for a great price. Would highly recommend.
Easy online order and free shipping. Well packaged and arrived in a few days.
Politeness, competence, availability.
Ordering was convenient, staff were helpful when I called and email communication was also very efficient.
Order was treated very fast.
I look forward to receiving the item and using it while touring.
Had the parts I needed and at the best price. It all worked out well.
It was very easy to order online and to pickup in the store.
The deal on the Tacx trainer was great and helped steer me to this location to buy.
Quick turn around on my order
I like the brands you carry. The Service has new excellent
The guys are awesome and very helpful I also ordered online and it only took 3 days to get here which is excellent thanks again
Super prompt delivery and excellent product!
Good selection, friendly tech support for an online order. I miss being local to shop in person!
I like that you respond very quickly to emails about products and purchases. I also like the quality of your products and the brands that you carry (eg. Kona, Arkel).
Knowledgeable staff, quick service
Great communication when inquired about my online order. Friendly and helpful staff, reasonable prices.
I had to wait a year for my bike to show up and I love you.
post covid and had what I wanted . great customer service. friendly helpful
Fast delivery. Parts I wanted available. Zero hassle with order. Brest service
John Fornasier has been very helpful, sorting out an error I made when placing and order, and helping to assure the order is properly fulfilled.
Such service is beyond the call of duty and is very rare these days, but greatly appreciated. There is little doubt that Sweet Pete's has earned my customer loyalty going forward.
Thank you for caring.
Name removed