based on 6733 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service and friendly staff.
I received the email saying that my order was placed two months ago, and that a second email would follow when the item arrived in store. I never got the second email after, though! Not sure if it was a tech glitch or an oversight (I checked my spam and promotions folders, so I'm quite certain it wasn't there), but disappointed that I could have been using my order sooner.
Apart from that, the website makes it easy to find what I'm looking for and I've had positive experiences with the staff.
Great service by your Team 😀 Thank you 😀
First order and was shipped super fast !
I am very happy with the services received when I had to special order my Shimano RC7 cycling shoes. I was also impressed that they installed my cleats at no charge. I will definitely shop here again.
great selection, good website
Clearance prices
Had the product I wanted and easy to pick up in store.
Excellent variety of products. Easy online ordering. Reasonable delivery time
Good prices and helpful service
Excellent customer service. The sales manager was very helpful.
Prices are great as well.
Thank you!
Nice torque this is my first torque i have
It was fast and Exactly want I wanted
Great Price. Availability of the item I wanted. Perfect service. Thanks
Fast shipping, great upfront communication!
Thank you
@reid_out_doors
Clear description of products and fast delivery
Prompt responses to communication. Honest repair shop. Good selection of bicycles (during normal years). When I bought my bikes you allowed for long test rides to ensure fit. Good selection of bicycle accessories. Knowledgeable sales staff.
Everyone was friendly and helpful. I also appreciated that nobody assumed I don't know anything about bikes just because I'm a girl! Thanks for not assuming :)
Sales staff were friendly and knowledgable.
Good products and good service. I especially liked the $25 helmet "door-crashers" at the sale.
The great service and knowledge to help make the best purchases.
Great bike shop. Staff are approachable, knowledgeable, and friendly.
I ordered on black friday and received the next day!
Fantastic helpful people!
Knowledgeable
And friendly service!
More people fixing bikes during the summer
Professional service
It was pleasantly surprising to be reached via email and phone regarding delivery of my order. Thank you.
Good day,
I have been a customer of Sweet Pete's since it's inception and the reason I keep coming back is that the staff are knowledgeable, the products you have are of the best quality and if at anytime I have an issue with anything I have purchased, your staff makes it as easy as possible to either find something similar or return my funds.
In this situation, I was out of town when I received the "friends and family" sale (I LOVE this sale). I called your store, explained the situation and with less than a half hour was told that I could select my items from the online products which would then be shipped to the store. I returned from my trip, made a call to see if my items had arrived, and, voila, I have everything I need & in my size.
luv ya guys!
Very friendly service, quick shipping and great price!