based on 6803 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality
Excellent
dependable and quick & easy
Great service and selection of bikes/equipment. Staff take time to listen to your bike needs and make the best recommendations for your riding preferences.
Park tool school. Lily and Ethan are great at teaching. 'Hope you will expand to other specialized lessons.
Service and products are excellent! Staff is very helpful and courteous.
Thank you for making my shopping experience so easy and pleasant.
First name removed
Selection
Amazing service and very knowledgeable staff!
Shipping was too slow.
Trek dealer very similar to my LBS. So I go between the two depending on stock.
Honest and knowledgeable staff
The finest ethics, honesty, integrity person’s that I have had the pleasure to meet and purchase first rate products, and after service. Thank you.
delivery because I live in a remote area where there is no bike shop, only a Canadian Tire; Gravenhurst, ON
EXELENT
Everything
Helpful staff, good product inventory, speedy delivery
You sell cruiser parts in Canada. I have to order from Europe or the states to get the things I want.
Your employees, passionate and dedicated.
Big inventory.....yea, even unto the most esoteric antiquated of parts..... appreciate it dudes
Sweet Pete’s was the first LBS I ever went to and it opened me up to a sport I never gave much thought to.
I’ve moved further away from Sweet Pete’s, but I still try to support them with online purchases or stopping in when I’m in the area.
Great customer service from John
Very fast delivery. Bought my first bike here and will always come back.
Great service, friendly staff
fast order processing, low prices
I lived that the person who checked in my bike gave a good estimate of work needed and costs. My bike was ready much faster than expected which was awesome and rides great again! All the employees I dealt with were friendly and smiling and look like they are happy where there work which is evident in the service! Keep being awesome I will be back 😀
Great order updates and quick delivery.
All good!
Just simply great all around. Specially all the staff are so friendly and helpful. I love it.
Brent was outstanding, taking all the time in the world to help with all my questions. He explained the basics and the not so basics and left me with full confidence in my purchases. I'll recommend this shop to everyone I know
Friendly and helpful and accessible via email.
Prompt service, you guys did everything you could to fulfill my order eventhough there was 1 part missing in your inventory, but at least you tried to find the missing part. That's why I still decided to get the one part you had. I could have canceled the entire order but you check all the the box to give me satisfaction. Will buy again. Thanks.