based on 6733 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great communication. Quick responses to e-mails. Very happy with the experience.
Had what I needed and Fast Shipping
Staff were very friendly and spent over an hour with me selecting a new mountain bike. Really knowledgeable and nice people. Didn't try to oversell me and got me on a new (demo) bike for a great price. Would highly recommend.
Easy online order and free shipping. Well packaged and arrived in a few days.
Politeness, competence, availability.
Ordering was convenient, staff were helpful when I called and email communication was also very efficient.
Order was treated very fast.
I look forward to receiving the item and using it while touring.
Had the parts I needed and at the best price. It all worked out well.
It was very easy to order online and to pickup in the store.
The deal on the Tacx trainer was great and helped steer me to this location to buy.
Quick turn around on my order
I like the brands you carry. The Service has new excellent
The guys are awesome and very helpful I also ordered online and it only took 3 days to get here which is excellent thanks again
Super prompt delivery and excellent product!
Good selection, friendly tech support for an online order. I miss being local to shop in person!
I like that you respond very quickly to emails about products and purchases. I also like the quality of your products and the brands that you carry (eg. Kona, Arkel).
Knowledgeable staff, quick service
Great communication when inquired about my online order. Friendly and helpful staff, reasonable prices.
I had to wait a year for my bike to show up and I love you.
post covid and had what I wanted . great customer service. friendly helpful
Fast delivery. Parts I wanted available. Zero hassle with order. Brest service
Good selection, friendly service.
Though the products are largely available across many bike shops, the level of client service is exceptional. There is both a very high degree of expertise and, more so, care and compassion. In my case a couple of conversations (via phone and email) led me to save money in the near term as well as provided an alternative and better product solution when the initial product ordered was not available from the manufacturer. I’ll be going back to Sweet Pete’s as my bike shop of choice.
Young man was very helpful
VERY fast shipping
Very quick and efficient
happy with product availability online and quick shipping!
Super fast shipping!!
Excellent customer service
Very good service with many good products for bikes or ebikes
Hi,
I’m new to the neighbourhood first time I’ve used your services, service was great , price point was good. Very friendly and professional. I would be more than happy to recommend people to your store.
Thanks,
First name removed
Very fast shipping and good quality product!
Thanks a lot!