based on 6800 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Honest, friendly and helpful. We will definitely see you again in two years :-)
Service was quick. Very polite and informative staff
Very knowledgeable and courteous staff. Excellent recommendations and inventory.
great customer service
Nice folk. No pressure or upselling. "it isn't worth fixing" "you don't need the most expensive helmet" etc.
Bike stores are so often like record stores (or were, in the latter case) w the snobbishness of staff. So Pete's is Sweet.
Super fast delivery !
Friendly service
Great inventory of bikes and gear. Staff is knowledgeable and very helpful.
Marshall helped me out. Prepped 3 e-bikes for me to try and was attentive, knowledgable and friendly. He wasn't pushy or sales-y, he was just trying to help me solve my problem. The store had good stock and is in a great location. The techs got my bike together quickly and did a great job.
Great customer service, great products, what more can you ask for!
Friendly staff, well prepared, good brands, good mechanics,
Better product range than most shops and informed technicians.
Knowledgeable staff, and just nice people!
Great selection and stock options. Good service and very well priced.
Very trustworthy
Personal service that went beyond my expectations!
Your attention to customer needs was impressive, appreciated and remembered :)
Great customer service.
Great staff
Very rapid shipping and happy with my gear. Thanks Sweet Pete’s!!
Product availability and lighting quick delivery - direct ship from supplier was key. Amazing outcome in a pinch.
Fantastic experience, from purchase of the bike to selection and installation of the accessories. Highly recommend! I also deal with a lot of bike shops as I own 5 other bikes for racing and leisure.
Great service
Great customer service and wide variety of in stock products.
Great and friendly staff who are very knowledgeable about all things bikes.
Quick and to the point! I like the store!
As a side note, I'd be happy to make a marketing video for your store, e.g. showcasing the store's interior and exterior, its service department and, above all, the store's team. If interested, please check my website https://svp.video . I'll be happy to offer a very good deal to the store I like and enjoy.
Friendly and helpful staff, good products and selection.
The owner and more experienced staff were very supportive of the intern. People seemed nice (and knowledgeable).
The price of the item that I was interested in was very low and customer service was friendly and great!
great service, competitive pricing, and expertise
Super fast shipping thanks!