based on 7078 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great selection of products and super helpful staff. My order was arranged via email with the help of Mitch Goodman- above and beyond service. Thank you very much!
Very good price for the product I was looking for and a super fast delivery. Thanks!
Great selection, wonderful service.
easy ordering. and quick.
I use this business because I understand that it treats its workers well. Staff in repairs section is great.
Local with no exchange or duty faff.
Good range of stock from major brands (bikes) and support home bike mechanics.
i liked the way you got back to me right away about the flaw in the helmet I bought.
The product was exactly as described and was shipped to me immediately.
My brother has purchased items from your shop before and has always said the service has been good
Orders are always ready quickly and staff are friendly and happy to help.
Thank you for the great service. Hard to find items were in stock and delivered the next business day, which is phenomenal.
Very good service, quick shipping and they actually sent the right parts.
Service. Follow-up, special orders.
Friendly. Smart/knowledgeable
Brent was very knowledgeable and great to deal with! As a newbie to the indoor cycling world he took the time to answer my emails before making an on-line purchase.
Wide range of products and strong after sale support.
Good aervices
Fast delivery
Got what I wanted - thank you to Brent and Tuvi.
Prompt and transparent communication, easy to find what I need, and informed, intelligent folks working there readily available to help!
Fast response on my order.
I bought my first bike in 2009 with you, a Giant FCR and it is still going strong.
I like that your staff is always willing to have a chat and make some helpful recommendations or observations.
Just today, I came into get a hex screw to secure my seat and one of your mechanics helped me find one, then put it on because he had a spare moment. Little things like this keep me coming back.
Thanks for being in the neighborhood.
Great variety of products. Friendly staff.Would definitely recommend .
The service is personable, helpful, and respectful whatever the level of biking experience. Store offers a wide array of bikes, accessories, and clothing with the option of ordering in person or online. A supportive service plan with the purchase of new bike which is an extraordinary plus.
Sweet Pete's staff is very approachable and helpful. I have always felt supported when shopping at the store. The specific item I wanted was not in stock but they were able to recommend an alternate item that performed the same. Thanks!
Service was great.
Quality products
Best customer service I’ve had in a very long time! Brent is awesome! He’s been so helpful and patient with me in regards to my new mountain bike purchase :)
Customer service is awesome!
The new wheel arrived in a timely fashion, in perfect condition, and it looks great on my bike. Thanks peoples