based on 6731 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Really quick ordering. Friendly staff.
Just seamless, and it's great.
Keep on keeping on
Prompt solution to stock problem. Courteous
Amazing customer service!
Friendly staff and knowledgable. Would bike another bike at this store in the future.
More low cost alternatives
i feel mor selection would be nice
Helpful knowledgeable staff
Repair dude is great. The store is good. Jeez, bikes are expensive, but not their fault
Excellent selection of quality products and outstanding knowledgeable staff.
Great selection of bike parts in addition to great service!
Online order came as expected.
Your salesperson was very helpful with my electric bike queries.
They go above and beyond to make things right when things go wrong.
Very helpful and provided information to choose what I needed.
Great selection efficient shipping
Good array of e-bikes for sale so late in the season. The staff were knowledgeable and helpful, especially Darren (spelling?).
Great product selection.
Very knowledgeable.
I wish you guys carried affordable mountain bikes by non-snob brands. Everything doesn't have to be a carbon fiber super bike. Some guys like steel hard tails
Beautiful store , great staff putting in the extra effort for their customers . I had a part I needed they sourced and delivered with a smile. I will be going back
always good service.
Great service and knowledgeable staff
Communicative, reasonably priced, friendly
Great service. The employees who helped me were very knowledgeable and helpful.
You are a well organized operation. Your retail space looks inviting and open. All of my questions were answered in an intelligent manner by staff that were confident in the information they were communicating.
Great email communication, quick delivery.
Thanks!
Staff are pleasant and very helpful:)
Excellent customer service, friendly, informed staff
Great service each time I have taken my bike to Sweet Pete's. Knowledgable people working there, able to make good recommendations, with both product knowledge and personal experience. Recently buying new wheels, I felt no pressure or upselling etc. just honest recommendations and information.
Staff is friendly and knowledgeable. They will take the time to discuss any issues with my bike and are always willing to explain the work done on the bike. Additionally, Sweet Pete's has always been clear on setting up drop off times and are very good at keeping their estimated dates for completing the work.
Real professional and a pleasure to deal with.
Thanks again,
First name removed
Service was great and work was done on time and correctly, but when I asked a staff person for information about a purchase I was considering, they told me to email my request. The store wasn't busy and I'd rather speak with someone instead of sending an email but I will give their process a try.
Quick, cheap & great staff. Perfect combo