based on 6734 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and easy curbside service; shop looked great, will come back to browse when lockdowns end!
The staff at Sweet Pete's is very responsive , and work hard to earn your business. Excellent communication for special orders is terrific. The mechanics really know their stuff. I highly recommend this store.
It was straight and simple .
I had an excellent experience with SP's from start to finish. Big shout out to Ethan who offered really helpful guidance on the phone and walked me through the best options to fix up an older bike. Then the work he did on it was excellent. It runs amazing. All in all the experience was great. Will reco to anyone I know who needs a shop. Thanks.
Friendly service. Great supply of products. Reasonable prices. Excellent communication.
You had stock and were easy to deal with
Easy online purchase and fast delivery.
Knowledgeable staff and very helpful!
keep website up to date with regards listing items as "in stock" only if they are truly in stock and not 3 weeks out. Yes it's a pandemic, but we are all dealing. Other than that Pete's is a class act.
Great selection of products and very responsive in customer service.
Great customer service! Easy and seamless process for purchase and pick up of my child’s bike.
I've been a customer since 2005 when I bought my Trek touring bike. Ordering from Sweet Pete's has always been nothing but a great experience. It seems they usually have more of what I'm looking for than other local bike shops, their inventory and delivery times are accurate, and the staff are always super friendly, helpful and positive.
knowledgeable staff.
Service was impeccable. I was made aware of timeline and other important information.
I emailed and received a courteous response.
I would def recommend and return.
Quick and prompt online purchase!
Always great, friendly and knowledgeable service staff. Great selection of products and fantastic local shop.
Great mechanics, highly responsive website requests and easy phone access to speak to staff.
Very quick turn around for service, highly accurate forecasts of timing and just all round good people. Excellent value for money with labour and parts.
I really appreciate the buying process. It was my first time purchasing a bike [Giant Escape 3] and from start to getting the bike in my hands the process was so smooth and helpful. Brent and Rob are super friendly, nice and helpful. Thank you so much!
Great quality and price!
Great staff and customer service. Great range of product. Also, a huge Trek guy!
The honesty of the mechanics.
Hi, easy to find stocks on your web site, e-mail send rapidly to confirm orders. Keep on touch!
Fast friendly and efficient
Nice staff, quick and easy process.
Friendly service
Love that your line of products is actually curated and you believe in what you sell. It really adds a great deal of confidence knowing you have full trust in what you sell.
Having a full service retailer that is there for the customer throughout the life of your bike is a great comfort.
The most important and impressive factor however is the customer service from Pete and team. From start to finish it has been a top notch experience.
I lived close to the shop before moving to where I am now. I always liked the staff and the quality products.
Only one experience so far - an online order. Product selection was great, delivery was timely. All good!
Competitive pricing. Quick shipping. No surprises.
Service is great, just also like to promote my LBS!